I am a leader who takes a hands-on approach, actively collaborating with my team to foster a sense of trust. Engage in the day-to-day tasks alongside my team members, ensuring everyone's efforts are aligned. This ensures strength and team cohesion but also builds a foundation of trust that contributes to a more efficient and harmonious work environment.• Forecasting• Data Analysis• Curriculum Development/Training• Quality Assurance• Strategic Planning• Writing Skills/scripting• Microsoft Word (5 years)• Microsoft Excel (5 years)• Presentation skills (5 years)• Leadership (5 years)• Compliance management (5 years)
Timeline
work
Job
school
Education
folder
Project
Résumé
Jobs
verified_user
0% verified
Risk Adjustment Lead
Oscar Health
Oct 2021 - Jan 2023(1 year 4 months)
• Developing efficient scripts and streamlined processes to optimize appointment scheduling. • Creating workflows and knowledge bases for the campaign • Effectively overseeing and coordinating multiple campaigns concurrently. • Setting and managing goals for campaigns • Presenting data and research to stakeholders • Actively monitoring and coaching each representative • Forecasting the need for additional outreach and support for multiple campaigns • Exceeding goals set for campaigns
Operations Team Lead
Oscar Health
Oct 2021 - Current(5 years)
Senior specialist
Target
Oct 2019 - Oct 2021(2 years 1 month)
Team Leader
Intouch
Mar 2016 - Oct 2019(3 years 8 months)
Education
verified_user
0% verified
Associate's degree, Geological and Earth Sciences/Geosciences
ChandlerGilbert Community College
Jan 2012 - Dec 2014(3 years)
Projects (professional or personal)
verified_user
0% verified