Shawn Thorp

Shawn Thorp

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Operations Lead/Program manager
Michigan, United States

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Résumé


Jobs verified_user 0% verified
  • Oscar Health
    Risk Adjustment Lead
    Oscar Health
    Oct 2021 - Jan 2023 (1 year 4 months)
    • Developing efficient scripts and streamlined processes to optimize appointment scheduling. • Creating workflows and knowledge bases for the campaign • Effectively overseeing and coordinating multiple campaigns concurrently. • Setting and managing goals for campaigns • Presenting data and research to stakeholders • Actively monitoring and coaching each representative • Forecasting the need for additional outreach and support for multiple campaigns • Exceeding goals set for campaigns
  • Oscar Health
    Operations Team Lead
    Oscar Health
    Oct 2021 - Current (5 years)
  • Target
    Senior specialist
    Target
    Oct 2019 - Oct 2021 (2 years 1 month)
  • Intouch
    Team Leader
    Intouch
    Mar 2016 - Oct 2019 (3 years 8 months)
Education verified_user 0% verified
  • ChandlerGilbert Community College
    Associate's degree, Geological and Earth Sciences/Geosciences
    ChandlerGilbert Community College
    Jan 2012 - Dec 2014 (3 years)
Projects (professional or personal) verified_user 0% verified