Shannon Proulx

Account Manager and Project Manager with 10+ years of experience leading enterprise accounts, driving revenue growth, and executing operational and digital transformation initiatives. Known for being decisive, resilient, and highly effective in fast-paced environments—bringing clarity to ambiguity, resolving issues quickly, and keeping complex work moving forward. Managed a $2MM+ portfolio with a 100% contract renewal rate and led the company-wide rollout of Monday.com (75% adoption). Strong communicator skilled at building trust, improving processes, and delivering measurable results across cross-functional teams.