Shanice Williams

Shanice Williams

About

Detail

Accounting and Financial Management student
St. Mary Parish, Jamaica

Contact Shanice regarding: 
work
Full-time jobs
Starting at USD23k/year
Flexible work
Starting at USD12/hour
id_card
Internships
Starting at USD1.2k/month
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • DayMark Safety Systems
    Inside Sales Representative
    DayMark Safety Systems
    Jan 2023 - Sep 2026 (3 years 9 months)
    As an Inside Sales Representative, my duties include handling inbound and outbound B2B sales calls, providing top-notch customer service, actively listening to customers, placing orders, email management, navigating CRM, liaising with different departments when necessary, meeting monthly goals, send and follow up with outstanding invoices, collaborating with my team, and attending weekly meetings.
  • RemoteReps Formerly CC Capital Group
    Retention Specialist
    RemoteReps Formerly CC Capital Group
    May 2022 - Sep 2026 (4 years 5 months)
    BPO for DayMark
  • R
    Telemarketing Sales Representative
    Rampart Marketing Limited
    Oct 2021 - Feb 2022 (5 months)
    Conducted outbound and partially cold calls to businesses in the United States. (B2B sales)

    • Qualified businesses through structured survey questions and gathered relevant customer information.

    • Documented call outcomes and customer responses accurately.

    • Worked toward established daily KPIs and commission-based sales targets.

    • Maintained professional communication while handling a high volume of business contacts.
  • NK Customer Solutions LTD
    Customer Service Representative/ Sales rep
    NK Customer Solutions LTD
    Sep 2020 - Mar 2021 (7 months)
    The main responsibility of this post is to offer excellent customer service skills, active listening
    skills. Answer customer queries on all calls, document each calls, offer other products and
    services to each customers. At this job I did both inbound and outbound calls.
  • M
    Compliance Officer
    MICAF
    Jan 2019 - Jun 2020 (1 year 6 months)
    The primary responsibilities of this position is to conduct audit and spot checks to ensure
    infected areas are tripped, limed, pruned and sprayed in accordance with Frosty Pod management
    strategies and protocols. Monitor and report field activities, submit reports and keep record of all
    operations carried out, assist supervisor in the preparation of a weekly itinerary, request materials
    and supplies needed to carry out field activities.
    Participation in surveillance and monitoring activities and assist supervisor with weekly reports
    prepared on stripping, liming, pruning, spraying etc. do extensive scouting to gather information
    from farmers and conduct occasional sensitization with farmers.
  • Sutherland
    Customer Service Representative
    Sutherland
    Jun 2017 - Aug 2018 (1 year 3 months)
    This department is a mobile telecommunications company.
    The key responsibilities of this position is to offer excellent customer service skills to customers,
    Maintained detailed documentation of all call information according to standard operating
    procedures, Led the customer through a sales process, Listen attentively to customer needs.
    Provided customers with all relevant product and service information, and accurate information
    regarding company services, billing and retention, Report any problems to any supervisor.
    Maintained detailed documentation of all calls on a daily basis.
  • D
    Customer Service and Sales Representative
    DG Call Sales Solutions limited
    Mar 2016 - May 2017 (1 year 3 months)
    This company is loan consolidation company.
    The main responsibilities of this position is to offer excellent customer service skills to
    customers, complete records of telephone interactions, orders and accounts as required, Led the
    customer through a sales process, seized every opportunity to enroll the customers within the
    first call and met monthly targets established by the company.
    Assistant training supervisor responsible for training employees to offer customer service
    skills, update card/ banking information, complete customers transactions, record telephone
    interactions.
  • D
    Sales Assistant
    Donnas shop variety
    Jan 2015 - Dec 2015 (1 year)
    The main responsibilities of the job position is to greet customers who entered the shop, actively
    involved in stock control and management, assisting shoppers with finding the goods and
    products needed, being responsible for processing cash payment, stocking shelves with
    merchandise, answering queries from customers, reporting discrepancies and problems to the
    supervisor, giving advice and guidance on product selection to customers.
Education verified_user 0% verified
  • University of the Commonwealth Caribbean UCC
    Bachelor of Science, Business Administration with a major in Accounting and Financial Management
    University of the Commonwealth Caribbean UCC
    Sep 2025 - Oct 2026 (1 year 2 months)
  • D
    Entry Level Certification in Human Resources, Human Resource Management
    Distinction College
    Sep 2020 - Dec 2020 (4 months)
  • St Mary High School
    Caribbean Secondary Examination Council, (CSEC) Business and Science
    St Mary High School
    Sep 2008 - Jun 2015 (6 years 10 months)
Awards verified_user 0% verified
  • S
    Human and Social Biology
    St Mary high
    Highest Average Score in the school
  • St Mary High School
    Home Economic Management
    St Mary High School
    For obtaining the Highest average for the year in the said subject.
  • St Mary High School
    Human and Social Biology
    St Mary High School
    For obtaining the highest average in the school