SHAMANTHA ASHOK
About
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Technical Recruiter | Supporting High-Quality Hiring | US IT Staffing & Talent Acquisition Operations
Troy, Michigan, United States
Résumé
Jobs
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US IT Technical Recruiter | TA Support SpecialistWebMobileZ IncJun 2025 - Current (1 year 5 months)- US IT RecruiterHS Solutions IncMay 2023 - Apr 2025 (2 years)Roles & Responsibilities:
• 2 Year Working experience in Talent Acquisition Specialist.
• Dynamic and result-oriented individual with technical recruiting experience focused on the placement of consultants with leading IT skills in web development, Cloud softwares Such as AWS, Openstack and Devops and networking technologies such as Architects, Programmer Analysts, Project Managers, Admins, Business / Financial Analysts, DBAs etc.
• Possess strong technical/business acumen and understanding of technical requirements; deep sourcing skills and experience sourcing passive candidates; excellent candidate assessment skills.
• Possess excellent knowledge of recruiting and hiring processes including sourcing, interviewing, refe - Inbound Team LeadReliance RetailJan 2021 - Mar 2023 (2 years 3 months)Led a high-performing inbound operations team, ensuring consistent achievement of key
performance metrics (KPIs) and operational goals.
• Facilitated regular team meetings to discuss performance, share best practices, and
provide constructive feedback to improve efficiency and quality.
• Ensured the team adhered to quality standards by providing ongoing monitoring and
corrective actions.
• Took ownership of day-to-day operational processes, from call handling to DMS
management, ensuring smooth workflow and minimal disruptions.
• Strategized and implemented workload balancing techniques, ensuring optimal staffing
levels to handle inbound volumes efficiently.
• Drove team performance through m
Education
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- Bachelor of Commerce (B.Com) in Computers (Financial Accounts, Business/Commerce, GeneralOsmania UniversityJul 2017 - Sep 2020 (3 years 3 months)