Shahid Shah

Salesforce Lead Developer

Mesmer

Feb 2020 - Nov 2024 (4 years 10 months)

• Led the development of scalable Salesforce solutions for a global client base, enhancing Sales and Service Cloud functionality using Apex and LWC. • Developed and deployed custom Lightning Web Components, improving user interaction and automating business workflows by 40%. • Integrated Salesforce with third-party systems (AWS, SAP) via REST and SOAP APIs, enabling real-time data synchronization • Managed a team of Salesforce developers and collaborated with business stakeholders to gather requirements and design solutions that improved overall system efficiency. • Implemented Salesforce CPQ to streamline the quoting process, reducing time-to-quote by 25%. • Ensured adherence to data security standards, including GDPR, by implementin

Senior Salesforce Developer

Appirio

Mar 2016 - Feb 2020 (4 years)

• Designed and developed custom Salesforce applications using Apex, Visualforce, and Lightning components to meet diverse business needs. • Migrated Salesforce Classic to Lightning Experience, leveraging LWC to modernize the platform's user interface and increase adoption by 30%. • Created and maintained REST API integrations between Salesforce and external systems, automating data flow and reducing manual data entry. • Led the data migration of over 500,000 records from legacy CRM systems to Salesforce using Data Loader and optimized ETL processes. • Created complex reports and dashboards that provided actionable insights to business leaders, improving decision-making and operational transparency. • Automated Salesforce integrations

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Salesforce Consultant

CloudCraze.

Feb 2012 - Nov 2015 (3 years 10 months)

• Delivered end-to-end Salesforce solutions for clients in eCommerce and finance sectors, including Sales and Community Cloud implementations. • Conducted training sessions for client teams to enable smooth transitions to new Salesforce implementations and features. • Provided technical consulting services to clients on Salesforce Commerce Cloud implementations. • Identified and pursued new business opportunities to drive growth. • Integrated Salesforce with marketing automation tools (Pardot, HubSpot), improving lead tracking and campaign effectiveness. • Develop REST and SOAP API integrations between Salesforce and External Systems (ERP, Payment gateways), enabling seamless data synchronization and reducing integration errors.

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Software Engineer

Skillmine Technology Consulting

Mar 2011 - Feb 2012 (1 year)

• Designed and developed software applications using Microsoft .NET Framework. • Collaborated with cross-functional teams to deliver high-quality solutions. • Contributed to architecture design discussions, suggesting improvements for system scalability, maintainability, and security. • Coached and mentored team members to improve technical skills and knowledge. • Developed microservices-based architectures, improving modularity and scalability of applications.

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