Stefani M Forster

Stefani M Forster  new_releases

About

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Travel consultant, Sociology degree, Non-profit services
Nebraska, United States

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Résumé


Jobs verified_user 0% verified
  • First National Bank of Omaha
    Senior Customer Service Associate
    First National Bank of Omaha
    Sep 2020 - Apr 2025 (4 years 8 months)
  • S
    Corporate Travel Consultant
    Shorts Travel Management
    Jan 2015 - Feb 2020 (5 years 2 months)
    Remote position fulfilling international and domestic reservations, changes and basic front-line support for online bookings. Expert Apollo skills with support to other agents and teams. Variety of corporate accounts in all industries including sports, medical, educational, state, construction, government and media. Team Travel/sports and DHL desk, as well. Many customer service awards. Call and email requests with high level of customer service, VIP/Executive travelers, meetings built on calendar, exchanges, refunds, vendor follow-up esp. airlines and Travelport/Apollo, and special projects as requested by manager and Ops.
  • A
    Boeing Travel associate
    AgentTravelsavers
    Jan 2012 - Dec 2014 (3 years)
    Home position daytime and evening/weekend hours for Boeing Travel via a contractor that has worked with them for 10 years. Expert Sabre GDS skills. We work directly with Boeing TES. All facets of travel including extensive international, online fulfillment on Concur bookings, executives, pilots, sales, teams, global mobility via email, IM, phone. Many accolades from team, travelers and travel arrangers.
  • Mutual Of Omaha
    Seasonal contract position - Agent sales coordinator
    Mutual Of Omaha
    Sep 2011 - Dec 2011 (4 months)
    Agent customer support for health insurance. Seasonal only, asked to come back but obtained full time position so had to decline.
  • Vail Resorts
    Travel Services
    Vail Resorts
    Sep 2009 - Jun 2011 (1 year 10 months)
    All facets of air travel for Vail reservations department, including testing of reservations system and products and mountain support for lift tickets, shuttles, etc. as required. Expert Apollo GDS skills required. Completed management training program in less than one year. Worked at various events throughout the area and volunteered for the Town of Dillon and two ecological associations in Summit County. Very involved in the community and Vail Resorts events.
  • C
    Travel Management and support
    Celebrity Staff
    Jan 2009 - Aug 2009 (8 months)
    Executive Travel Manager and other contract temporary positions and event assistance. Expert Apollo GDS skills and Microsoft office suite.
  • T
    Various, including International, VIP and Meeting Trends
    Travel and Transport
    Nov 1994 - Nov 2008 (14 years 1 month)
    Expert Apollo and Sabre GDS skills, with corporate VIP/international, Meeting Trends, online support, sales and onsite travel with corporations and groups all over the U.S. and world. Award from CEO of MetLife due 9/11 and President's awards and many customer service awards.
Education verified_user 0% verified
  • University of Montana
    Bachelor of Arts - BA, Sociology
    University of Montana
  • University of Montana
    B.A. with Honors, Sociology and business
    University of Montana
Projects (professional or personal) verified_user 0% verified