Sergio Solano ospino Billing Analyst

ACCOUNTS PAYABLE ANALYST

Pfizer

Jul 2023 - Jan 2025 (1 year 7 months)

• Managed accounts payable processes using Ariba to analyze contracts and ensure compliance. • Conducted document analysis for payment details, including W9 forms and contracts, ensuring accuracy and alignment with organizational standards. • Utilized Excel to process and analyze financial data for streamlined operations and reporting.

COLLECTION ANALYST JR

Auxis

Mar 2022 - Jun 2023 (1 year 4 months)

• Analyzed international payment cases to ensure precise and timely collections. • Resolved tickets effectively via Sysaid, showcasing problem-solving capabilities. • Utilized Netsuite and Tesorio for optimized collection workflows.

P

AND GAMBLE BILLING ANALYST

P&G PROCTER

Apr 2021 - Apr 2022 (1 year 1 month)

-Collaborated with P&G suppliers to transition from PDF to a web platform for automated invoicing. -Provided technical assistance on the Tungsten Network and managed PEGA Chanel support tickets. -Utilized Microsoft Office, Excel, and SAP for effective operations. -Responsibilities such as dealing with accounts payable by managing and recording all the companies in voices -Facilitated the transfer of customer calls to relevant departments as part of billing procedures. -Ensuring that customers get charged appropriately and to track all the payments regularly with the need to ensure, track and collect payments consistently and correctly

BILLING AGENT

CSS Corp

Sep 2019 - Apr 2021 (1 year 8 months)

-Responsibilities such as dealing with accounts payable by managing and recording all the companies invoices. -Facilitated the transfer of customer calls to relevant departments as part of billing procedures. -Ensuring that customers get charged appropriately and to track all the payments regularly with the need to ensure, track and collect payments consistently and correctly.

SALES & CALL ENTRY AGENT

Hewlett Packard

Oct 2017 - Sep 2019 (2 years)

-Developed customer service and call center skills. -Salesforce gained advance knowledge of computer and printer parts. -Demonstrated sales skills through face-to-face interactions with customers.

Sergio Solano ospino

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