S
Sergio Pinzon
About
Detail
Bogota D.C., Colombia
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work
Full-time jobs
Starting at
USD7k/month
Résumé
Jobs
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Head of SalesVoximplantOct 2022 - Current (4 years 1 month)Responsible for leading strategy and driving sales growth for Latin America Leading GTM, Sales, Pre‐Sales, Sales Development Representatives, and Partnership for Latam P&L Responsibility, hiring, coaching, and developing a team of sales managers Maintained relationships with customers and found new ones by identifying needs and offering appropriate services. Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures. Handled customer relations issues, enabling quick resolution, and client satisfaction. Grew sales and boosted profits, applying proactive management strategies and enhancing sales training. Developed and implemented strategies to increase sales and improve customer service- Head of SalesMessageBirdJan 2020 - Oct 2022 (2 years 10 months)Responsible for leading strategy and driving sales growth for Latin America Leading GTM, Sales, Pre‑Sales, Sales Development Representatives, and Partnership for Latam P&L Responsibility, hiring, coaching, and developing a team of sales managers and country directors for Latam Established MessageBird Latin America business from 1 customer and 3 people. Grew the team to >30 folks across five different countries while growing the yearly revenue from $200k to $4M. Handled customer relations issues, enabling quick resolution, and client satisfaction. Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Cloud Sales Regional ManagerOracleJan 2015 - Dec 2020 (6 years)Manage team of sales representatives/managers for Mexico, Central America, Peru, and Colombia Participates as team member in strategic and tactical planning for regional division Responsible for coaching, performance management, and career development of staff Participates in recruiting process and provides hiring recommendations to senior management Handles escalations and participates directly in complex sales situations to negotiate and/or resolve disputes and ensure customer satisfaction Conducts regional sales forecasts, territory planning, demand generation, deal strategy development, and trend analysis
- Account Sales ManagerOracleJun 2013 - May 2015 (2 years)Develop and implement SaaS sales expansion strategy for Latin America (Central America and Caribbean) Handled customer relations issues, enabling quick resolution, and client satisfaction. Specialized in HCM Oracle (SaaS and On-premises): JD Edwards, People Soft, E-business suite, Fusion, and Taleo. Resolved customer issues quickly to close deals and boost client satisfaction.
- Account ManagerIBMJun 2010 - Mar 2013 (2 years 10 months)Manage and develop territories for Argentina, Mid Market Sector (Multi-industry, Health, Education, Professional Services, Utilities, and Oil and Gas) Responsible for overall client satisfaction by managing key relationships and ensuring client derives value Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction. Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms. Consultative selling, with deep understanding of client's needs. Sales quota achieved 2010, 2011, 1 Half 2012 with sales growth over double-digit.
- Sales Configuration AnalystHewlettPackardJun 2008 - Jun 2010 (2 years 1 month)Development and implementation of the sales expansion strategy for Latin America Business monitoring and management tools, providing solutions for different customers Design a financial structure for technology projects (servers, storage for large areas), obtaining different scenarios to get the best solution for the customer. Skilled at working independently and collaboratively in a team environment. Self-motivated, with a strong sense of personal responsibility.
- CConsultantCÁMARA DE COMERCIO DESep 2007 - Feb 2008 (6 months)Research and development of different logistics services for Bogota and Cundinamarca Development of strategies to open new markets and tracing current customer to increase commercial offer. Analyzed problematic areas to provide recommendations and solutions. Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- TraineeIBMJan 2006 - Jul 2006 (7 months)Advice on efficient investment of advertising budgets of clients Help Account Executives to sell Servers and On premise Solutions and manage discounts approvals with finance department. Monitoring of conventional and unconventional advertising. Learned new materials, processes, and programs quickly. Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
Education
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- BBAUniversidad Externado de Colombia
- MBAInalde Business School