Sergio Gomes

Sergio Gomes

About

Detail

Lidl Team Member
Lisbon, Portugal

Contact Sergio regarding: 
work
Full-time jobs
Starting at USD1k/month
Flexible work
Starting at USD15/hour

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • Lidl Portugal
    Retail Cashier
    Lidl Portugal
    Oct 2024 - Current (1 year 11 months)
  • Second Nature
    Junior Customer Support Associate
    Second Nature
    Aug 2023 - Sep 2025 (2 years 2 months)
  • Second Nature
    Customer Support Associate
    Second Nature
    Jan 2023 - Jan 2024 (1 year 1 month)
    While working remotely at Second Nature, I spent over a year helping customers with care and efficiency, always aiming to make their experience smooth and positive. I communicated with empathy and clarity, whether I was answering questions or resolving issues. I didn't use Intercom or Retool specifically, but I got comfortable quickly with tools like Slack and Notion, and I’m confident picking up new platforms. I often helped with troubleshooting and refund requests, working with the team to find the best solutions. The role really sharpened my written communication and gave me a strong foundation in remote support work.
  • Airedale by Modine
    Engenheiro de software
    Airedale by Modine
    Oct 2017 - Sep 2019 (2 years)