I’m Sergio Gomes, 26 years old and currently based in Lisbon, Portugal. Over the past few years, I’ve built a career around customer-facing roles, from supporting clients remotely at Second Nature to working hands-on with customers and teams at Lidl and Airedale.
Alongside my professional journey, I’ve always had an entrepreneurial drive. I’ve run my own e-commerce businesses, managed marketing campaigns across Meta and Instagram, worked with influencers, and learned how to analyze performance to grow sales. I’ve even explored crypto trading since 2019, applying technical and fundamental analysis to manage risks and make informed decisions.
These experiences have given me a mix of communication skills, problem-solving ability, and commercial awareness — but above all, they’ve taught me resilience, adaptability, and a love of learning.
Today, I’m looking to bring this blend of customer support experience and entrepreneurial mindset into a remote or hybrid role where I can keep growing, make an impact, and contribute to a team’s success.