S

SENTHIL NAYANAR S

About

Detail

Chennai, Tamil Nadu, India
Contact SENTHIL regarding: 
work
Full-time jobs

Timeline

school
Education

Résumé

Jobs verified_user 0% verified
  • D
    Client Delivery Manager
    Droidal.ai
    • Manage 7 enterprise customers and coordinate 7 AI Engineers, owning customer relationships, delivery, adoption, issue resolution, and account health.
    • Own the end-to-end customer delivery lifecycle covering discovery, requirements gathering, planning, resource allocation, development coordination, UAT, deployment, training, and post-launch support.
    • Serve as the primary customer point of contact for stakeholder communication, expectations, escalations, change requests, risks, dependencies, and delivery issues.
    • Translate business requirements into actionable technical specifications and coordinate with AI Engineering teams to deliver customer solutions.
    • Conduct product demonstrations, customer reviews, training, a
  • TargetBay
    Senior Manager – Customer Success
    TargetBay
    • Managed 120+ enterprise customer accounts with a portfolio exceeding $5M, owning retention, renewals, adoption, customer experience, and account growth.
    • Built strategic relationships with enterprise stakeholders and served as a trusted point of contact for business and operational requirements.
    • Led Executive QBRs and MBRs covering customer performance, product adoption, business outcomes, risks, and growth opportunities.
    • Proactively identified customer risks, engagement gaps, and churn indicators and implemented corrective actions to improve retention.
    • Managed onboarding, requirements gathering, UAT, deployment, training, post-launch support, issue resolution, and ongoing account management.
    • Designed and
Education verified_user 0% verified
  • S
    Bachelor of Engineering in Computer Engineering
    SACS M.A.V.M.M. Engineering College, Madurai
    Jan 2007