Resourceful and goal-driven professional with over 5 years of experience in the insurance industry, specializing in client relations, team coordination, and business development. Proven ability to lead teams, manage client portfolios, and support administrative operations with efficiency and professionalism. Skilled in sales strategy, policy servicing, CRM tools, and virtual support platforms. Passionate about providing high-quality service and exploring new opportunities in business support, customer care, and digital operations.