Sehwan Gil

Sehwan Gil  new_releases

About

Detail

Product Operations Consultant at XandarKardian
Toronto, Ontario, Canada
Contact Sehwan regarding: 
work
Full-time jobs
Starting at CAD100k/year ~USD70.1k/year

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • X
    Product Operations Consultant
    XandarKardian
    Sep 2023 - Current (3 years 2 months)
    • JIRA Consulting:
    • Lead JIRA consulting engagements and customize workflows depending on the client's business needs and objectives, reducing the client's project delivery time by 13%
    • API Documentation:
    • Collaborate with development teams to understand the documentation needs and document 150+ APIs using Confluence for successful platform integration
  • Bell Media
    Data Product Manager/Product Owner, Data Analytics Team
    Bell Media
    Feb 2023 - Jul 2023 (6 months)
    • Data Pipeline Virtualization Project:
    • Lead the successful execution of GCP virtualization project with two scrum teams consisting of cloud architects, developers, and vendors, meeting all project objectives
    • Oversaw end-to-end project success, from requirements definition through design, develop ment, and launch
    • Data Business System Analysis:
    • Collaborate closely with marketing professionals to define data product strategy that aligns with organizational objectives
    • Create business cases and ROI analyzes to accelerate clients' data-driven business decision making by identifying paterns, trends, and data ingestion and enrichment
  • TELUS Digital
    Sr Program Manager/Product Owner, Platform Tools and Technology Team
    TELUS Digital
    Aug 2021 - Jan 2023 (1 year 6 months)
    • MyTelus APP/WEB Platform Management:
    • Drive revenue growth of the direct-to-consumer facing platform's API Gateways and hundreds of micro-services, resulting in 25% increase in conversion rates and a 2x boost in click rates for personalized ofers via MyTelus APP/WEB, utilizing ML-based customer segmentation
    • Collaborated with interdisciplinary teams of engineers and UX designers to conceptualize, de velop, and launch customer-centric MyTelus APP/WEB features, resulting in 130% increase in user engagement within the one month upon launching
    • Digital Program Management:
    • Manage the end-to-end lifecycle of complex technical programs, including defining MyTelus APP/WEB feature scope, objectives, and deliverables wh
  • S
    Sr Retail Product Manager
    SAMSUNG ELECTRONICS HQ. Mobile Communications Division
    Aug 2013 - Aug 2021 (8 years 1 month)
    • E-Commerce Platform Engineering:
    • Built and manage massively large-scale SaaS-driven data platform that connects 1200+ stores
    using mPOS, Trafic Counter, CRM, WMS based on WEB-driven Omni-channel platform
    • E-Commerce Customer Service Project:
    • Designed and implemented the Device Repair & Support features on the E-Commerce platform in the U.K. to increase customer retention rate by 15%
    • Coordinated project intake processes, collaborating with business and web platform technolo gy teams to define comprehensive requirements and estimates, leading to high-quality plans
    • Retail Digital Product:
    • Led the successful localization of multiple e-Commerce features such as omni-channel pur chase, result
Education verified_user 0% verified
  • S
    SAFe
    Mar 2020
  • C
    Certified Scrum Master
    Feb 2020
  • P
    Project Management Professional
    Jan 2020
  • Schulich School of Business
    MBA, Coursework in Quantitative Methods, Project Management
    Schulich School of Business
    Sep 2017 - Feb 2019 (1 year 6 months)
  • University of Toronto
    Bachelor's Degree in Electrical and Computer Engineering, Economics minor
    University of Toronto
    Sep 2004 - Mar 2011 (6 years 7 months)