Sedfanie LeGare

Jobs 0% verified

Care Concierge / Customer Support Specialist

K Health

May 2024 - Current (2 years 5 months)

• Delivered multi-channel support (chat, email, phone) for a high-volume virtual health platform, ensuring HIPAA compliance across all patient interactions.
A

Membership Concierge (Black Card Services)

American Express Centurion

Dec 2022 - Jun 2024 (1 year 7 months)

• Provided elite white-glove service to Centurion (Black Card) members, managing complex, urgent requests with discretion and speed.
D

Property Management Assistant

Douglas Elliman

Aug 2018 - Mar 2019 (8 months)

• Streamlined tenant communication and documentation processes, reducing administrative delays and improving office efficiency.
Member Services Associate

Fidelis Care

Feb 2017 - Nov 2018 (1 year 10 months)

• Assisted members in navigating healthcare plans and benefits, ensuring clarity in coverage, billing, and provider access.
S

Human Resources Generalist

Samuel, Son & Co.

Apr 2014 - Jul 2017 (3 years 4 months)

• Supported company-wide HR operations, including onboarding, performance documentation, and employee engagement initiatives.

Education 0% verified

About