Bilingual Customer Service Agent and 3D Artist with experience in online sales, client support, and digital design. Skilled in 3D modeling, video editing, and customer experience optimization.
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Résumé
Jobs
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AI Moderator
Planner 5D
Oct 2025 - Mar 2026(6 months)
Moderated and corrected over 100 AI-generated 3D floor plans to produce higher-quality training data. Manually completed and refined model outputs, standardized annotations, and identified common failure cases to reduce rework in training pipelines.
Game Tester
Freelancer
Mar 2025 - Current(1 year 4 months)
Game Tester for King of Meat (Amazon Game Studios); Assisted with server stress testing and exploratory testing. Identified and reported multiple bugs, including physics issues and visual glitches, ensuring clear and accurate documentation of findings.
Online Sales Assistant
Accedo Technologies
Sep 2021 - May 2022(9 months)
Online Sales Assistant at Accedo (Telecommunications sector).
Consistently ranked among top 10% performers for sales and customer
satisfaction. Managed client onboarding, resolved technical issues, and
achieved monthly sales targets
Online Sales Assistant
Accedo
Sep 2021 - Apr 2022(8 months)
Top 10% performer for sales and customer satisfaction; consistently met monthly sales targets. Managed end-to-end client onboarding, diagnosed and resolved technical issues, and streamlined support workflows to shorten resolution times and improve client retention.
3D Freelancer
VGen, Freelancer, Fiverr Freelancers
Jan 2020 - Current(6 years 6 months)
Freelance 3D Artist. Designed and delivered custom VTuber models and
optimized 3D assets for indie video games. Proficient in Blender, Unity,
and texturing workflows, ensuring high-quality models for real-time
engines
3D Artist/Designer
Freelancer
Jan 2020 - Current(6 years 6 months)
Designed and delivered over 200 real-time-ready 3D assets and models for indie games and content creators. Expert in Blender and Unity workflows, including modeling, UVs, texturing, rigging and optimization to meet platform performance constraints while preserving visual fidelity. Collaborated with developers and clients to iterate on assets and establish efficient asset pipelines that improved delivery speed and consistency, 4.9 stars on Fiverr
Education
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Digital Entertainment Design Engineering
UPB
Jan 2017 - Jan 2020(3 years 1 month)
Completed four semesters of the Digital Entertainment Design Engineering program, gaining practical experience in game design, 3D modelling, interactive media and foundational engineering principles.
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High School Graduate
Institución Liceo Mixto
Jan 2015 - Jan 2017(2 years 1 month)
Graduated with distinction; ranked among the top performers on ICFES within the institute and among regional public schools, demonstrating strong academic foundation and analytical skills.