Sebastian Saenz Berrios

Jobs 0% verified

Retail Team Captain

Morpho Travel Experience

Jan 2026 - Current (6 months)

• Led a team of retail associates on the airport floor, managing shift operations and ensuring consistent service quality for international travelers. • Streamlined logistics and asset tracking processes, reducing inventory discrepancies and improving stock control accuracy. • Coordinated daily briefings, task assignments, and performance follow-ups to keep the team aligned with sales and service targets. • Served as the primary point of contact between frontline staff and management, facilitating communication and resolving operational issues in real time. • Supported administrative duties including shift scheduling, operational reporting, and compliance with airport regulations.
Multi-Service Point (MSP) Agent

Morpho Travel Experience

Dec 2024 - Feb 2026 (1 year 3 months)

• Delivered high-quality retail and customer service to national and international passengers, consistently achieving daily sales targets. • Managed point-of-sale (POS) transactions, cash handling, and end-of-day reconciliation with accuracy. • Applied advanced English communication skills to assist international travelers, resolve inquiries, and drive upselling opportunities. • Collaborated with team members to maintain product displays, replenish stock, and uphold brand standards on the sales floor.
W

Financial Services Cashier

Walmart Costa Rica

Jan 2024 - Apr 2024 (4 months)

• Processed high-volume financial transactions — including payments, wire transfers, and currency exchanges — with full accuracy. • Maintained error-free cash register balances across daily shifts. • Delivered efficient, courteous service to customers, reducing average wait times through organized workflow management.

Education 0% verified

Sebastian Saenz Berrios

About

Detail

Timeline

Résumé