Corporate Banking Assistant
Banco Fassil S.A.
Sep 2019 - Apr 2023 (3 years 8 months)
As a Corporate Banking Assistant, I played a pivotal role in digitizing over 1,000 client files, significantly enhancing operational efficiency and contributing to a remarkable 50% growth in the commercial portfolio. I supported collections and cross-selling initiatives, which were essential for client retention and relationship building. My responsibilities included assisting with balance analysis and preparing credit operation reports. Additionally, my proficiency in Microsoft 365 was instrumental in streamlining processes and improving productivity, allowing for more effective management of client data and communication. While business development and Salesforce were not primary focuses of my role, the skills I developed in cross-selling