I´m Industrial Engineer and Systems Engineer bilingual with Master in Business Administration (M.B.A.), specialized in Engineering Management Systems. With experience in sales and business alliances, client retention, commercial strategies, operations, and demand planning, negotiation with suppliers and clients, benchmarking, project management, contract bidding processes in both the public and private sectors.
An effective communicator and enjoy working collaboratively to achieve commomon goals, with knowledge in the management of CRM, e-commerce, Power BI, Excel, Bizagi Modeler, Access and MS Project, as support tools in the development of sales, clients retention and customer success. Development of sales and marketing plans guaranteeing the administrative and profitable efficiency of companies obtaining by maintaining strong relationships with clients. Conducting the adoption of the services by crossselling and upselling activities.
