Versatile and results-driven engineer with a strong background in site reliability, quality assurance, technical support, and data management. Skilled in optimizing complex systems, automating workflows, and ensuring high availability across cloud platforms like AWS. Experienced in monitoring, alerting, and automation using tools like Datadog, Cypress, TypeScript, and MongoDB. Adept at troubleshooting technical issues, enhancing observability, and leveraging data analysis to drive informed decision-making. Passionate about reducing toil, improving system reliability, and supporting users with