Sebastian Naranjo

Client Success Coordinator

Go2

Jun 2022 - May 2024 (2 years)

Provider Success Health Coordinator

WeeCare

Jun 2022 - May 2024 (2 years)

Workforce Planning Analyst

BairesDev

Sep 2021 - Jun 2022 (10 months)

IT Recruiting/Talent Adquisiton/ HR Advisor I managed a pipeline of 50 developers (average), in charge of the complete Onboarding process of new hires, interview to validate experiences and skills. Also I lead the meetings between clients and developers, moderating the interviews and providing feedback to the stakeholders. Using Jira for tickets, also managing employee's request and acting as a first point of contact for internal employee relations ( salary negotation, retention, relocation, etc) We are the leading Nearshore Technology Solutions company. We architect and engineer scalable and high-performing software solutions to meet the business challenges of our clients. Using our tech expertise and cross-industry experience, we evolve d

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Gestor

Jan 2021 - Sep 2021 (9 months)

Independiente / Freelance Jan 2021 - Sep 2021 (9 months) Acompañar iniciativas privadas, publicas y conjuntas en la gestión y desarrollo de nuevos negocios, en materia de infraestructura, urbanización, social, TIC, etc. Gestión de permisos y licencias, tramites ante regalías, INVIAS, ART y entes territoriales a nivel región. Acompañamiento en la estructuración de proyectos. (ciclo completo)

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Coordinador de oficina

Concejo Municipal de Cartago

Nov 2020 - Jan 2021 (3 months)

Dirigir la sede de la campaña Política "Kike Naranjo concejal 2023" donde se coordinaba la agenda del candidato, las reuniones con los lideres sociales, organización de eventos masivos, tabulación de la información de campaña, logrando conseguir la curul en el Concejo Municipal de Cartago, Valle del cauca.

Project Manager

Accedo Technologies

Nov 2018 - Nov 2019 (1 year 1 month)

Billing Team Leader

Accedo Technologies

May 2015 - Nov 2018 (3 years 7 months)

Coach and developing, sharpenning team skills to succeed on goals. Responsible of KPI in the short and long term to enssure completition of client requirements. Weekly, monthly recognitions for best Team in NRS performance. Recognition from our client AT&T for best 6 Months Overall team and best NRS overall. Productor creativo Canal CNC Jun 2014 - Dec 2014 (7 months) Productor, director y editor del magazín semanal "Animaladas" de la asociación defensora de animales, espacio para el canal CNC donde se hacia cubrimiento de las necesidades de la asociación y de eventos sociales de impacto, con énfasis en la protección de los derechos de los animales.

Community Engagement Officer

Accedo Technologies

Jan 2015 - May 2015 (5 months)

Accedo Technologies Nov 2018 - Nov 2019 (1 year 1 month) Project leader for company´s KPIs, over +300 associates from 3 programs. Work along with WFM and Clients Data analysis team to lead our representatives to achieve goals on metrics such as AHT, DT, Repeat, resolution, One and done, improving companies revenue by exceeding hadling time goals. Community Engagement Officer Accedo Technologies Jan 2015 - May 2015 (5 months) as an HR Engagement Officer I had the role of the main point of contact for Internal communications, employee relations, engagement activities (planning, budgeting, execution) across the 6 programs in our site. Prepare and drive celebrations for top performanc,e achievements, promotions, etc.

Sebastian Naranjo

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