Sean Meade Jr. Account manager at Connection - Albany, NY

AccountManager(Remote)

Connection

Jun 2022 - Current (4 years 3 months)

• Maintained diligent records through a CRM called Callback. Negotiating contracts, creating quotes, managing 250 plus accounts and ensuring up-to- date customer data was accessible. • Analyzed customer data to identify trends and opportunities with Vendor Partners to create customer strategies that resulted in a 270% increase in revenue from 2022-2023 -Sought out Key decision makers and tailored solutions to address business challenges -Negotiated product prices with clients using independent judgment and discretion knowledge of current market conditions and company policies

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Mortgage Banker

The Federal Savings Bank,

Nov 2021 - Mar 2022 (5 months)

• Responsible for reviewing and addressing items involving credit, occupancy and employment verifications and order verification of employment for pay- o accounts -Collect, analyze and ingest documents to clear conditions through the loan system. -Assemble and submit completed file to Underwriting, clear manual conditions, cure title issues, resolve appraisal discrepancies with appraisal review group as needed -Clear any prior-to- fund conditions that arise after final UW approval before passing loan to closing -Remain main point of contact throughout Mortgage Process with borrower through closing, funding, and questions on the closing Disclosure

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Account Management

Charter Communications,

Aug 2019 - May 2021 (1 year 10 months)

• Created and addressed all client issues through Zendesk. Also preparing client deliverables through the same system -Managing Multiple invoices through Avaya and Gateway allowing financial advisement Convincing customers to work with us instead of our customers for cell services, internet and cable. Worked with managers on a variety of promos to convert people to our business

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Intern

New york public interest research group

Jun 2019 - Aug 2019 (3 months)

Government reform organization. Examined important issues, produced studies, and engaged New Yorkers in public education campaigns designed to produce policies that strengthen democracy, enhance the right of consumers and voters. Help pass public laws including scholarships for colleges.

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Account executive

Stratmont partners

Oct 2018 - Dec 2018 (3 months)

Account executive for a outsource sales and marketing firm that works with fortune 500 company. Promoted within 2 weeks time. Management of multiple clients. Execute and prepare client deliverables. Acquired strong networking skills through numerous events in order to fortify professional relationships. Acquired managements skills Conducted interviews Responsible for hiring and firing potential employees. Responsible for training new employees. Balance 16 + credits while balancing track and field practices and working 32 hour per week Acquired management skills

Sean Meade Jr.

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