Scott Holcomb
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Recent Purchasing Agent @ AbelCine | Reaching out to Vendors, updating pricing and purchase orders, Tracking Orders, and ready to prove my worth.
California, United States
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Purchasing AgentAbelCineAug 2019 - Jun 2024 (4 years 11 months)- Maintained the AbelCine inventory database, including pricing and item details. - Utilized Salesforce to update available product on the company website – spanning ~100 categories. - Created a template with instructions to update the website so other members of the team could assist during times of peak demand. - Handled invoicing; manually updating delivery statuses and finalizing payments. - Procured contractors for courier delivery, enabling rush orders and improved client satisfaction. - Submitted vendor orders, demonstrating strong typing skills through the efficient entry of extensive data into our website sourced from product suppliers, ensuring accurate and timely updates for our inventory management.- PQuality Assurance LeadPlanetArtcomNov 2016 - Aug 2019 (2 years 10 months)- Monitored agent/client interaction (e-mail, phone calls, and online chat) to ensure protocol. - Maintained review records to utilize in educational follow-ups. - Reduced negative customer reviews through positive, client-centered follow-ups. - Liaised with management to handle issue escalation for complex client issues. - Trained new hires on products, applications, and internal protocol. - Maintained internal records and documentation relating to policy and legal compliance. - Monitored scheduling needs; adjusting for new product launches and trends. - Utilized typing skills to accurately notate all quality control observations, ensuring thorough documentation and effective communication of findings.
- CEvening CoordinatorCue Tech TelepromptingSep 2015 - Oct 2016 (1 year 2 months)-Consulted with major theaters and high-end film houses to ensure seamless experiences. -Monitored company inbox for digital film distribution. -Handled shipping/receiving of physical media with sensitive material. -Delivered replacement media through third party distribution sources. -Accounts receivable – generated accounts receivable aging summaries; contacted past due clients.
- DExibitor SupportDeluxe Technicolor Digital CinemaNov 2014 - Sep 2015 (11 months)-Phone and Email assistance for Digital Film distribution and playing in major theaters and high-end houses, to make sure the films played without interruption. -Shipped and received Hard Drives with time sensitive material (films and trailers) and making sure any bad drives were quickly replaced with couriers and working with other theaters. -Kept record of payments made and past due accounts to reach out and make sure they were paid as soon as possible.
- LStaffLamp in a BoxAug 2012 - Feb 2013 (7 months)-Took orders through phone and email for customizable lamps and lamp related products. -Handled invoices and returns for the products while maintaining up to date records. -Reached out to customer for past due invoices. -Managed warehouse so product was shipped out in within the time frame and to the correct addresses.
- BHead CashierBarnes NobleMar 2007 - Jul 2014 (7 years 5 months)- Sold books and other products with speed and a friendly demeanor, ensuring that customer needs were met effectively. - Assisted customers with finding and ordering books, providing taste-based recommendations to enhance their shopping experience. - Led other employees in covering tasks and answering questions throughout the day, while also handling any issues that arose with customers. - Unpacked new shipments and stocked the store with products, maintaining a well-organized and clean environment. - Utilized typing skills to efficiently enter book information into the database and manage orders over the phone and online, while also filling out schedules to ensure smooth operations. - Leveraged Microsoft 365 for administrative tasks,