Scott Harter

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Senior Program Manager – Contract

ESTEE LAUDER COSMETICOS

May 2022 - Feb 2023 (10 months)

- Led the migration and integration of an in-house R&D platform to the cloud using Azure components, surpassing expectations, and completing the program in just 10 months. - Managed a team of engineers, developers, analysts, and project managers, ensuring their alignment with project objectives and successful delivery. - Defined and maintained the scope, objectives, and budget for the program, collaborating with cross-functional teams to ensure project success. - Conducted program assurance activities, such as budgeting, financial reporting, GXP compliance documentation, and stakeholder communications.

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Senior Program Manager, Scrum Master, Cyber Security Identity and Access Management Team

Truist Bank-Birmingham

Aug 2020 - May 2022 (1 year 10 months)

- Successfully led the integration of Active Directory activities to support the SunTrust/BB&T bank merger, meeting all merger milestones and dates - Proactively identified and mitigated program risks, ensuring smooth execution of the integration process. - Developed and managed migration databases and dashboards, facilitating seamless migration of Active Directory.

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Senior Program Manager/Cybersecurity – Contract

COOP Financial Services

Nov 2018 - Apr 2020 (1 year 6 months)

- Oversaw a $6 million capital project focused on enterprise Active Directory/IAM migration, successfully leading the engineering team in migrating 1900 users and infrastructure from multiple legacy Active Directory. - Spearheaded the planning and execution of a new Active Directory structure and team’s site rollout as part of the Office 365 program, resulting in a seamless migration process. - Managed program governance, program assurance, user adoption, and training, ensuring smooth departmental migration plans and directing access and data migrations for the Active Directory migration.

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Senior Program Manager

Synovus Bank-Columbus

Jun 2018 - Nov 2018 (6 months)

- Senior manager leading the execution of the Consumer Rewards Program at Synovus Bank in a senior program management role. - Successfully launched a customer rewards program that has been seamlessly integrated into multiple retail and commercial platforms across the bank. - This implementation of a comprehensive, multi-channel customer service and reward strategy at the enterprise level resulted in elevated levels of customer engagement, retention, and satisfaction. - Ensured effective communication and stakeholder management throughout the entire program lifecycle.

Client Engagement Director SLK

SLK Group

May 2017 - Apr 2018 (1 year)

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Senior Delivery Center Operations Executive | Client Engagement Leader | Business Development Strategist

SLK America Birmingham

Feb 2017 - Apr 2018 (1 year 3 months)

- Spearheaded Delivery Center operations, client engagement across regions, and business development endeavors as a vital member of the SLK North America leadership team. - Demonstrated accountability for daily operations, budget management, and driving revenue growth. - Successfully oversaw the completion of Delivery Center infrastructure and physical plant finalization, including servers, phones, CCTV, access control, and furniture.

Senior Program Manager – Contract

TD Bank

Oct 2014 - Dec 2015 (1 year 3 months)

Project Capitaliza�on: $10 million Summary: Senior Manager that led high-value projects within the TD Bank Compliance Department. Managed the deployment of Dodd Frank Integrated Disclosures program, ensuring regulatory compliance ahead of schedule. Expertly coordinated mul�ple work streams, technology partners, and applica�on deployments, exceeding expecta�ons. A strategic liaison with Compliance and Legal departments, represen�ng TD Bank in crucial mee�ngs and conferences with regulatory bodies. Developed streamlined processes, policies, and tes�ng protocols, resul�ng in enhanced eficiency and defect repor�ng. Iden�fied and mi�gated program risks while fostering efec�ve communica�on throughout the program life cycle. Strong collabora�on w

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Senior Project Manager – Contract

Cahaba GBA-Birmingham

May 2014 - Oct 2014 (6 months)

Summary: Played a key role in the planning and implementa�on of technology and applica�on solu�ons for the Medicare J contract award. As a strategic leader, I successfully managed project ini�a�on planning and orchestrated the development of program methodology process upgrades and work streams. One of my notable achievements was achieving the planning for and execu�on of the Medicare J contract award. In doing so, the team established a robust governance structure to enhance collabora�on between lines of business and technology. Addi�onally, the team collaborated closely with JP Morgan and Ci�bank to ensure seamless project support ac�vi�es. Key Contribu�ons: • Successfully achieved the planning and implementa�on of the Medicare J cont

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Business Transforma�on Consultant

Home-Care CRM-Birmingham

Jan 2014 - May 2014 (5 months)

Summary: Transforma�onal Consultant, primarily responsible for client execu�on of healthcare CRM applica�ons for assigned clients. Acted as a consultant to provide transforma�onal guidance and advice in advance of company sales. Key Contribu�ons: • Successfully executed healthcare CRM applica�ons for assigned clients, providing transforma�onal guidance and advice to drive company sales. • Developed and managed end-to-end transforma�on projects, encompassing client requirements, deliverables, project plans, and solu�on execu�on. • Led and directly managed a team of project managers, ensuring strategic direc�on and delivering excep�onal results across mul�ple simultaneous projects. • Facilitated a highly successful transforma�on progra

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Director of Implementa�ons

TekLinks-Birmingham

Feb 2013 - Dec 2013 (11 months)

Summary: Led the implementa�on of Managed and Cloud services for a diverse por�olio of clients as the Senior Director. Provided strategic leadership and fostered collabora�on to drive successful project comple�on, resul�ng in significantly improved client sa�sfac�on scores. Key Contribu�ons: • Aligned internal systems and services with industry best-prac�ce methodologies and ISO9000 quality standards, contribu�ng to opera�onal excellence. • Spearheaded the establishment of a project management center of excellence, implemen�ng robust project management methodologies and facilita�ng cross-func�onal collabora�on across business units and clients. • Collaborated closely with engineering and network teams to ensure a seamless and excep�on

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Senior Consulting Manager

Wipro Consulting Services

Sep 2011 - Feb 2013 (1 year 6 months)

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Senior Consulting Manager

Sep 2011 - Feb 2013 (1 year 6 months)

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Senior Project Manager

Colonial Bank

Jan 2002 - Jan 2004 (2 years 1 month)

• Managed mul�-million-dollar project por�olios for ATM and eBusiness lines of business, successfully execu�ng the 2004/2005 ATM Windows Pla�orm replacement and overseeing large-scale enterprise eBusiness ini�a�ves. • Collaborated with Regions Technology to drive successful AmSouth/Regions merger-related programs, including ATM conversions, Regions.com conversion, Online Banking Statement conversion, Home Equity Dealer Track Upgrade, and Bill Payment Warehouse conversion. • Ensured the successful outcome of complex projects and partnerships by efec�vely aligning them with business unit strategies and objec�ves. Founda�onal Experience: Summary: Obtained senior-level background in the banking and financial industry, with a focus on proje

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Program Manager/PMO Manager

EPL

Jan 2001 - Jan 2002 (1 year 1 month)

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Loan Servicing Consultant

Bank of Alabama

Jan 2001 - Jan 2002 (1 year 1 month)

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AVP/Project Manager

SouthTrust/Wachovia Bank

Jan 1993 - Jan 2001 (8 years 1 month)

Scott Harter

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