Sayantani Ghosh

Executive Search Consultant

Talentola

Mar 2024 - Current (2 years 8 months)

• Managed end to end recruitment process for IT services across various industry verticals including BFSI,
healthcare, lifescience, manufacturing, hi tech etc.
• Coached a team of 4-5 associates at a time and evaluated performance on daily, weekly and monthly
basis.
• Sourcing and screening candidates for technical and sales roles for senior management levels.
• Managed and maintained a pipeline of qualified and active candidates
• Constantly met recruitment targets by delivering quality candidates within specified time frames.
• Hands on experience working with Applicant Tracking Systems including Ceipal, LinkedIn RPS etc.

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Executive Resourcing

Pyramid IT Consulting Pvt Ltd

May 2022 - Dec 2023 (1 year 8 months)

• Managed full recruitment cycle for a portfolio of clients across various industries, successfully placing
candidates from entry level to executive.
• Worked majorly for direct client requirements for contract as well as permanent positions.
• Collaborated with hiring managers to ensure a seamless recruitment process, resulting in 90% candidate
satisfaction rate.
• Created meaningful & impactful job postings resulting in an increase in applications.
• Negotiated job offers and compensation package with candidates.
• Utilised multiple modes of recruitment including sourcing, mailing, calling, texting, employee referrals and
resume database.
• Hands on experience working with various job portals i

Executive Recruiter

VBeyond Corporation

Oct 2021 - May 2022 (8 months)

• Provided end to end recruitment services to clients across various industries, from candidate sourcing to
onboarding.
• Deep dive into clients company, competitors and marketplace, developed and executed successful
sourcing strategies resulting in an increase in high quality candidate resumes.
• Screened applications & resumes to ensure they meet the essential criteria for the job role before
submitting to hiring managers.
• Monitored application progress using the Applicant tracking system.
• Built long-term client relationships & developed a sustainable lead strategy.

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Customer Service Associate

Amazon Development centre (India) Pvt Ltd

Jul 2019 - Oct 2021 (2 years 4 months)

• Managed large amount of incoming calls.
• Opened and maintained customer accounts by recording account information.
• Resolved customer issues by determining the cause of the problem, selected and explained the best
solution to solve the problem, expedited correction or adjustments.
• Followed up with customers till issue gets resolved.
• Built sustainable relationships of trust through open and interactive communications.
• Worked with team members to ensure proper customer service is being delivered.
• Achieved the metrics and targets provided by the team members depending on business requirements.

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Subject Matter Expert

Amazon Development centre (India) Pvt Ltd

Jul 2019 - Oct 2021 (2 years 4 months)

• Managed a team of 25-40 associates who just completed training and were in partial production phase.
• Provided resolutions to the queries and cleared doubts.
• Monitored team performance and prepared reports on metrices.
• Audited contacts and provided documented feedbacks for improvement.
• Conducted meetings and several sessions to encourage and motivate team members.
• Managed schedule adherence and ensured that team members are following the schedules provided by
the workflow team.

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Process Associate

Aabhyasa Technology Pvt. Ltd

Sep 2018 - Apr 2019 (8 months)

• Created, designed and implemented direct mail marketing campaigns.
• Identified target audience and increased email lists.
• Ensured that marketing message is conveyed clearly and delivered properly to prospects.
• Created flyers for marketing campaigns and proofread emails for clarity, grammar and spelling.
• Created database of emails for lead generations.
• Used statistical analysis and reports to create campaigns.
• Coordinated and monitored the maintenance, integrity and security of several databases.

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HR Admin Executive

Pulp Electronics

Jul 2017 - Jul 2018 (1 year 1 month)

• Created database and maintained employee records
• Provided jobs to candidates by screening, interviewing and testing applicants.
• Provided trainings to new hires.
• Maintained scheduled and coordinated calender activities.
• Assisted with payroll by providing department with relevant employee information such as holidays and
leaves taken.
• Analysis on company's growth and keeping track of company's turnover.

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Sayantani Ghosh

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