Sayantani Ghosh

Executive Search Consultant

Talentola

Mar 2024 - Current (2 years 3 months)

• Managed end to end recruitment process for IT services across various industry verticals including BFSI, healthcare, lifescience, manufacturing, hi tech etc. • Coached a team of 4-5 associates at a time and evaluated performance on daily, weekly and monthly basis. • Sourcing and screening candidates for technical and sales roles for senior management levels. • Managed and maintained a pipeline of qualified and active candidates • Constantly met recruitment targets by delivering quality candidates within specified time frames. • Hands on experience working with Applicant Tracking Systems including Ceipal, LinkedIn RPS etc.

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Executive Resourcing

Pyramid IT Consulting Pvt Ltd

May 2022 - Dec 2023 (1 year 8 months)

• Managed full recruitment cycle for a portfolio of clients across various industries, successfully placing candidates from entry level to executive. • Worked majorly for direct client requirements for contract as well as permanent positions. • Collaborated with hiring managers to ensure a seamless recruitment process, resulting in 90% candidate satisfaction rate. • Created meaningful & impactful job postings resulting in an increase in applications. • Negotiated job offers and compensation package with candidates. • Utilised multiple modes of recruitment including sourcing, mailing, calling, texting, employee referrals and resume database. • Hands on experience working with various job portals including Dice, Career Builder, Monster, Linke

Executive Recruiter

VBeyond Corporation

Oct 2021 - May 2022 (8 months)

• Provided end to end recruitment services to clients across various industries, from candidate sourcing to onboarding. • Deep dive into clients company, competitors and marketplace, developed and executed successful sourcing strategies resulting in an increase in high quality candidate resumes. • Screened applications & resumes to ensure they meet the essential criteria for the job role before submitting to hiring managers. • Monitored application progress using the Applicant tracking system. • Built long-term client relationships & developed a sustainable lead strategy.

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Customer Service Associate

Amazon Development centre (India) Pvt Ltd

Jul 2019 - Oct 2021 (2 years 4 months)

• Managed large amount of incoming calls. • Opened and maintained customer accounts by recording account information. • Resolved customer issues by determining the cause of the problem, selected and explained the best solution to solve the problem, expedited correction or adjustments. • Followed up with customers till issue gets resolved. • Built sustainable relationships of trust through open and interactive communications. • Worked with team members to ensure proper customer service is being delivered. • Achieved the metrics and targets provided by the team members depending on business requirements.

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Subject Matter Expert

Amazon Development centre (India) Pvt Ltd

Jul 2019 - Oct 2021 (2 years 4 months)

• Managed a team of 25-40 associates who just completed training and were in partial production phase. • Provided resolutions to the queries and cleared doubts. • Monitored team performance and prepared reports on metrices. • Audited contacts and provided documented feedbacks for improvement. • Conducted meetings and several sessions to encourage and motivate team members. • Managed schedule adherence and ensured that team members are following the schedules provided by the workflow team.

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Process Associate

Aabhyasa Technology Pvt. Ltd

Sep 2018 - Apr 2019 (8 months)

• Created, designed and implemented direct mail marketing campaigns. • Identified target audience and increased email lists. • Ensured that marketing message is conveyed clearly and delivered properly to prospects. • Created flyers for marketing campaigns and proofread emails for clarity, grammar and spelling. • Created database of emails for lead generations. • Used statistical analysis and reports to create campaigns. • Coordinated and monitored the maintenance, integrity and security of several databases.

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HR Admin Executive

Pulp Electronics

Jul 2017 - Jul 2018 (1 year 1 month)

• Created database and maintained employee records • Provided jobs to candidates by screening, interviewing and testing applicants. • Provided trainings to new hires. • Maintained scheduled and coordinated calender activities. • Assisted with payroll by providing department with relevant employee information such as holidays and leaves taken. • Analysis on company's growth and keeping track of company's turnover.

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