Sayantika Chakraborty
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Business Development Representative
India
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Résumé
Jobs
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- GSenior Learning ConsultantGreat LearningAug 2023 - Dec 2023 (5 months)1. Helping with inquiries & admissions for the online learning program offered by University of Texas at Austin 2. Looking after the entire sales cycle from engaging to final conversion I.e. enrolment 3. Counselling experienced professionals via call or email on how UI/UX could be useful towards their career progression 4. Post sales support
- SBusiness Development Representative public Remote experienceSTAR7Sep 2022 - Current (2 years 10 months)- 1. Conduct lead generation and proactive prospecting activities. - 2. Qualify potential new clients, schedule meetings with prospective clients. - 3. Help prospective clients to understand the value STAR7 is bringing them. 4. Maintain and grow a strong prospect base 5. Continuously update Star7 CRM with contact and pipeline information
Customer support specialistAMBOSSJun 2022 - Sep 2022 (4 months)- Respond to users on Zendesk (Email, chat and phone), responding to Customer Queries using Chargebee, HubSpot, Asana, Adyen and Stripe, handling Social Media Tickets, staying informed about product changes, staying involved in Customer Exp projects- German operations specialist public Remote experienceInvisible TechnologiesSep 2021 - Jul 2022 (11 months)- Menu digitization for Doordash Germany, managing restaurant operations for Germany, working on Salesforce, DIME and FLOW.
- German production editorSTRAIVENov 2019 - Sep 2021 (1 year 11 months)- Communicating with authors, responsible editors and project coordinators from Springer Nature for the production and publication of a book, managing workflow of book by discussing with project managers, managing project plan using JIRA and BFLUX. • Communicating with authors, responsible editors and project coordinators from Springer Nature for the production and publication of a book. • Managing workflow of book building through interaction and discussion with project managers • Maintaining the project plans for each individual book and dealing with author grievances from Germany and other European countries
- BContent developerBOXBEJan 2017 - Dec 2018 (2 years)• Writing content for different website blogs starting from car companies to home furnishing • Creating content for various educational institutes describing the course and the opportunity it offers • Creating catchy SEO content Language Certification: German Language (A1-B2)
Education
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- GGoogle UX Design Certificate public Remote experienceGoogle Academy & CourseraFeb 2024 - Jun 2024 (5 months)1. Delved into foundational user research 2. Createed user personas 3. Created digital wireframes 4. Created hi-fi mockup 5. Performed usability tests
- MMastering Digital Marketing from SimplilearnOct 2022 - Current (2 years 9 months)
- MB2, German Language and LiteratureMax Mueller Bhavan, Goethe InstituteJan 2017 - Jan 2019 (2 years 1 month)
- Master of Arts, LinguisticsUniversity of CalcuttaJan 2015 - Jan 2016 (1 year 1 month)
- ABachelor of Arts English Language and LiteratureAsutosh College2012 - 2015 (3 years 1 month)