saul zahid jimenez loyola

AI Trainer/Freelancer

OneForma

Mar 2024 - Current (2 years 4 months)

• feed Artificial Intelligence and Machine Learning technologies to develop and optimize current and future map and geo-localization applications, to produce more accurate and intuitive maps in terms of location, search functions and more.

Support Agent

DoorDash

Oct 2022 - Nov 2023 (1 year 2 months)

• Analyzing and reporting product malfunctions • Responding to customer queries in a timely and accurate way, via phone or email • Identifying customer needs and helping customers use specific features

M

Medical Specialized Spanish Interpreter

Oct 2021 - Feb 2022 (5 months)

• interpret verbal communication from one language to another. • act as a medium where language barriers exist • Keep tone and pace from one part to another • lookout for cultural barriers

M

Host, Helper

Masala Bistro at Kismet Winery

Aug 2019 - Nov 2019 (4 months)

• Backed up servers and kitchen staff team members during heavy work periods to team coverage. • Welcome guests in a warm and friendly manner. Ascertains their dining/lodging needs. • Monitors restaurant activity to determine seating and dining flow. • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

B

Server

Biergarten

Apr 2019 - Jun 2019 (3 months)

• Promoted desserts, appetizers and specialty drinks. • Operated POS terminals to input orders, split bills and calculate totals. • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal. • Upsold customers and optimized table-turns, outperforming wait staff average sales.

J

Host/Server

Jazzatlan Capital

Oct 2018 - Jan 2019 (4 months)

• Managed guest expectations by relaying information regarding hours, wait times and specials. • Helped to plan and execute parties for more than 20 guests, coordinating menus and preparing tables. • Delivered outstanding service and support from initial interaction to final departure. • Enhanced guests' experiences by fulfilling special requests during visits.

L

Server/ Shift Leader

La Chicha Cineteca

Mar 2016 - Sep 2018 (2 years 7 months)

• Developed/implemented strategies to enhance team performance, processes and efficiency. • Handled escalated customer complaints to provide full resolutions and promote loyalty. • Oversaw food preparation, production and presentation according to quality standards. • Managed inventory records and supply orders to cut costs.

saul zahid jimenez loyola

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