Saúl Siero

I am a dynamic and results-driven bilingual professional with a strong foundation in financial services and an evolving specialization in cloud technologies, collaboration platforms, and cybersecurity. My career began at Foundever, a global leader in customer experience, where I quickly distinguished myself through high performance and leadership potential. This led to my promotion as a Coach Apprentice, where I refined my skills in mentorship, team development, and performance management while supporting a high-impact financial campaign.Currently, I serve as a Cloud Support Specialist at Concentrix, where I provide technical support and solutions across Microsoft 365 environments for enterprise clients. My expertise includes identity and access management through Microsoft Entra ID, email configuration and security policies in Exchange Online, and the setup and governance of collaborative environments using SharePoint Online and Microsoft Teams. I am also well-versed in Microsoft security and compliance solutions, ensuring robust data protection and adherence to regulatory standards.I bring a unique ability to bridge the gap between business and technology, offering both strategic insight and hands-on technical support. With a strong commitment to continuous learning, operational excellence, and customer satisfaction, I thrive in fast-paced, evolving environments where innovation and adaptability are essential.