S

Satya Priya Sudesh

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Texas, United States

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work
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Résumé


Jobs verified_user 0% verified
  • Crisp
    Salesforce Developer/ Admin
    Crisp
    Jul 2024 - Current (2 years 4 months)
    • Designed and managed community portals for user self-registration to access services and licenses offered by Crisp Health. • Migrated integrations to leverage Named Credentials, enhancing security and maintainability. • Documented development activities comprehensively in Confluence, detailing the purpose and implementation of each enhancement. • Implemented Salesforce Surveys to capture valuable user feedback. • Transitioned legacy automation tools (Process Builder and Workflow Rules) to Salesforce Flows for optimized performance and scalability. • Developed multiple Lightning Web Components (LWCs), including an audit search functionality, to enhance user experience. • Extensively worked on Apex triggers, API callouts, and Salesfo
  • N
    Salesforce Developer/ Admin
    NextEra Energy,
    Nov 2023 - Apr 2024 (6 months)
    • Developed and implemented custom record-triggered flows and apex triggers to automate business processes and enforce data quality rules. • Created and maintained reports and dashboards to track key performance metrics, increasing Sales team productivity. • Trained and supported end users on Salesforce functionality, resulting in an increase in user adoption and a decrease in support tickets. • Managed user access, profiles, and permissions for a team of 100+ users, ensuring robust system security and compliance. • Configured case management processes, including case assignment rules, routing, and email notifications, reducing average case resolution. • Proficient in creating and maintaining different sandboxes, including Developer,
  • P
    Salesforce Developer/Admin
    PNC BANK,
    Aug 2022 - Oct 2023 (1 year 3 months)
    • Owned full lifecycle of Salesforce projects including requirement gathering, design, development, testing, and quality assurance. • Developed multiple Lightning Web Components (LWCs) including a modal pop-up using the Salesforce Lightning Component Library. • Created custom objects, and fields, and assigned appropriate security/permissions for data governance. • Implemented complex integrations by creating Apex and test classes leveraging APIs, custom metadata, and web services. • Followed Agile/Scrum methodologies, actively participating in sprint planning, daily stand-ups, and story refinement sessions. • Reported project status, blockers, and progress updates using Jira. • Involved in end-to-end account closing process automatio
  • Z
    Salesforce Developer
    Zendesk,
    Oct 2020 - Jul 2022 (1 year 10 months)
    • Created custom objects, fields, tabs, validation rules, approval processes, and auto-response rules to automate business logic and meet specific requirements. • Upgraded classic Salesforce apps to Lightning Experience, enhancing user interface and interaction. • Designed and deployed Service Console Lightning application with multiple Lightning Web Components (LWCs). • Developed multiple reusable Lightning Web Components with CSS and Lightning Design System (LDS) for improved user experience. • Implemented LWCs for a pilot group within the organization, meeting business requirements through custom components and server-side controllers. • Developed Apex classes and triggers to extend Salesforce functionality and meet application nee
  • J
    Salesforce Admin/Developer
    JLL,
    Mar 2019 - Sep 2020 (1 year 7 months)
    • Actively involved in various stages of the Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, and testing. • Designed, developed, tested, and deployed Apex classes, controller classes, and Apex triggers to extend Salesforce functionality and meet application needs. • Formatted and migrated user data to Lightning Experience for enhanced user interface. • Developed multiple reusable Lightning Web Components with CSS and Lightning Design System (LDS) for improved user experience. • Built customized Lightning web components replacing existing ones, utilizing JavaScript on the client side and Apex on the server side. • Enabled Aura Framework by adding Aura a
Education verified_user 0% verified
  • S
    Bachelor of Science
    St. Xavier College
  • X
    Post-Graduate Diploma in Rural
    Xavier Institute of Social Services
  • A
    AI Associate
  • S
    Salesforce Administrator
  • S
    Salesforce AI Specialist
  • P
    Platform Developer 1