Sarina Samson

Director of Operations

wellness.global

Mar 2020 - Current (5 years 3 months)

● Facilities management: design, plan, & organize fulfillment center + HQ for new Seattle startup ● Technical Product Manager (Interim), last-mile delivery platform: develop roadmap, define & prioritize features, report & troubleshoot bugs, etc. ● Supply chain & SOP development: delivery operations, ecom fulfillment, inventory management ● Fleet operations management: plan & prepare for service interruptions, crisis management ● HR management: recruit/hire/onboard & train, develop Covid-19 response, deploy HRIS

Business Consultant

SEA Change Consulting

Nov 2019 - Current (5 years 7 months)

• Talent Acquisition & Full Cycle Recruiting • Human Resources Consulting • Training & Process Developmen

Operations Manager

Greenington

Jun 2018 - Oct 2019 (1 year 5 months)

● Human Resources & facilities management for U.S. office HQ & warehouse ● Stimulated employee engagement via learning & development resources & PIP management ● Reduced risk: safety training program/SOP development, OSHA compliant equipment upgrades ● Future-proofed IT, dealer portal, & payroll systems, & launched new digital marketing strategy ● Coordinated Puget Sound Energy Business Lighting Incentive Program to earn LEED credits ● Recovered assets of ~$34k via fraud detection & investigation ● Increased revenue 15% in Q1 2019 despite January tariffs & broke annual sales record by EOY

Operations Manager

First Page Sage

Apr 2017 - May 2018 (1 year 2 months)

● Managed Human Resources (including payroll & benefits administration) & P&L of $5M ARR ● Reduced contractual disputes by 90% via Service Level Agreement revision ● Slashed payroll & benefits administration costs by 35% ● Developed in-house recruiting department & implemented performance management system ● Reduced employee turnover & customer churn by 50% ● Boosted 2-star rating on Glassdoor to 4+ stars ● Doubled ARR to $10M in <2 years by developing processes & infrastructure to scale

Executive Director

Kustom Kulture Festival

Jan 2015 - Oct 2018 (3 years 10 months)

● Negotiated sponsorship contracts to secure operational funding for non-profit music festival ● Financial management and optimization of $50k/day entertainment budget ● Entertainment buyer operations: talent contract negotiation, scheduling, hospitality, backline ● Day-of-event logistics: coordination of Casino event staff, volunteers, technical crews & talent ● Achieved year-over-year increases in attendance & revenue WWW.SARINASAMSON.COM

Regional Manager

Cora USA

Jan 2011 - Mar 2017 (6 years 3 months)

● Managed sales team & logistics for up to ~300 events per year & 12 clients ● Ensured adequate staffing: coordinated hiring events & developed proactive recruiting pipeline ● Recruited & on-boarded new hires ● Outperformed other sales teams via supervision & coaching of 100+ sales reps ● Original 6-state territory expanded to encompass events & teams across a 10-state region

End of Life Caregiver

Sabbatical

Jan 2009 - Jan 2011 (2 years 1 month)

Medical coordination, financial custodianship, estate legal coordination for terminally ill parents

Scheduling Director

Rhino

Jan 2008 - Jan 2009 (1 year 1 month)

● Coordinated teams of 10-200 for large scale entertainment events (up to 27,500 attendees) ● Managed a database of 600+ stage hands, lighting technicians, riggers, & drivers ● Staffed performances at the Tacoma Dome, Xfinity Arena, & The Columbia Gorge ● Provided clear communication & creative problem solving in ambiguous situations ● Consistently met or exceeded workforce requirements for all scheduled events

Sarina Samson

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Sarina Samson