Sarang Shaikh

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Sr. Technical Project Manager

Aryza (Omnichannel Fashion Retail & Loyalty Platform)

Apr 2025 - Current (1 year 5 months)

• Leading end-to-end delivery of Aryza's Conversational AI product (Aryza Engage), Debt Management, and Credit Suite implementations for major Australian financial institutions, overseeing technical scoping, solution design, integration planning, and multi-vendor coordination. • Collaborated with engineering, data, and architecture teams to configure product modules, map API integrations, define business rules, and oversee data migrations across credit, collections, and insolvency workflows. • Delivering multiple onboarding projects for Aryza's clients to setup bankfeeds with leading banks, including CBA, NAB, and Macquarie Bank using Aryza's in-house Insol6 insolvency and case-management platform, overseeing configuration, data mapping

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Sr. Manager Business Analysis, Product & Delivery

16 eCommerce Fashion

Apr 2024 - May 2025 (1 year 2 months)

• Led, Coached and managed a team of 16 people including 2 BAs, 2 QAs and 12 developers. • Delivery & Transformation: Led the website re-platforming initiative using Storyblok and Centra for DAM/PIM, managing a portfolio with 3-4 concurrent product roadmaps. • Loyalty & Integration: Spearheaded the integration of key loyalty systems (Piggy, Mollie Tap2Pay), driving seamless omnichannel order management across webshops and in-store POS, directly impacting customer retention and revenue growth. • Oversaw resource allocation, timelines, budgets, and delivery of key integrations (Piggy, Mollie Tap2Pay), significantly enhancing omnichannel user experience and retention. • Managed end-to-end software enhancements and new feature rollouts, en

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Enterprise Agile Business Analyst/Project Manager

Zyrous

Jul 2023 - Mar 2024 (9 months)

• Requirements Analysis & System Design: Conducted end-to-end business analysis for complex financial platform builds including FunzCasino (wagering/betting payment processing) and POPG Stars (loyalty point redemption system), documenting functional and non-functional requirements, creating use cases, and defining data models for regulatory compliant transaction processing. • Technical Documentation & Architecture Support: Collaborated with technical leads to create solution architecture documentation, API specifications, and database schema designs for payment gateway integrations processing $2M+ transaction volume; attended Architectural Review Board meetings to document cross-platform dependencies. • Data Analysis & Migration Planning

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Booking Software Squad Lead

Travel Tech Fintech

Jan 2022 - Sep 2023 (1 year 9 months)

• System Requirements & Process Analysis: Led business analysis for payment processing platform handling $2.2B GBV annually, documenting API integration requirements for 40+ payment gateway connections, creating detailed process flows for booking reconciliation, refund processing, and merchant settlement workflows. • Data Analysis & Migration Execution: Executed large-scale data migration initiative transitioning 1,600+ B2B customers to Google Analytics v4, performing SQL-based data validation. • Backlog Prioritization & Agile Delivery: Managed product backlog for payment systems squad, decomposing complex financial reconciliation epics into sprint-ready user stories, facilitating daily stand-ups and sprint planning sessions, and ensurin

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Digital Transformation Membership & Fundraising Mobile

The Entertainment (Loyalty & Rewards)

Mar 2021 - Dec 2021 (10 months)

• Requirements Elicitation & Documentation: Led business analysis for B2C mobile banking and digital wallet initiatives serving 16,000+ active users, creating detailed functional specifications, user journey maps, and system integration requirements for payment processing and account management features. • Compliance & Quality Analysis: Ensured ISO 8583 and ISO 20022 payment messaging compliance across mobile banking platform, conducting gap analysis between existing systems and regulatory standards, documenting compliance requirements, and coordinating with QA teams to reduce post-launch defects by 30%. • Data-Driven Requirements Validation: Leveraged SQL analytics and A/B testing frameworks to validate user story assumptions, analysing

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Committee Member

IEEE MGA Nominations and Appointments

Jan 2021 - Jan 2022 (1 year 1 month)

• Played an instrumental role in the nominations process for key MGA leadership roles, ensuring diversity and alignment with IEEE's strategic goals. • Worked with a diverse, cross-functional team to streamline leadership nominations and enhance participation in committee activities.

of 25 Qatar Market Q-Commerce

TEAM

Jan 2020 - Dec 2020 (1 year)

• Business Process Analysis: Conducted comprehensive business analysis for Qatar Airways whitelabeled mobile application, documenting requirements for loyalty point redemption, mobile wallet integration, and food eCommerce payment processing, achieving 25% operational efficiency improvement. • System Integration Requirements: Created detailed integration specifications for payment gateway connections with major banking partners (Vodafone Qatar, Qatar Airways, commercial banks), documenting API contracts, data schemas, and transaction processing workflows supporting 1.2M QR in monthly sales volume. • Requirements Workshops & Stakeholder Management: Facilitated advisory board workshops with enterprise stakeholders including financial insti

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Global Chair

IEEE IEEEmadC (Mobile Application Development Contest)

Jan 2018 - Jan 2019 (1 year 1 month)

• Spearheaded the transformation of IEEEmadC into one of the largest IEEE student competitions after IEEE Xtreme, raising $155,000 from IEEE NIC to support the contest. • Established strong collaborations with IEEE's New Initiatives Committee to expand the scope and scale of the contest, engaging thousands of students worldwide.

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Committee Member

IEEE Mobile App Ad-hoc Committee

Jan 2016 - Jan 2018 (2 years 1 month)

• Worked on developing and optimizing IEEE's mobile application strategy, contributing to the development of user-friendly apps that enhanced member engagement with IEEE content and services.

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Committee Member

IEEE Women in Engineering Global Committee

Jan 2016 - Jan 2018 (2 years 1 month)

• Supported efforts to increase the participation of women engineers in leadership roles within IEEE, contributing to the success of IEEE WIECON, an event that celebrates female engineers' achievements.

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Senior Business Analyst –

Oct 2015 - Sep 2019 (4 years)

• Auto Finance & Asset Lending Systems, Ally Financial: Led requirements analysis for Ally Financial's auto loan origination platform, documenting business rules for credit decisioning, collateral valuation, and loan servicing. Created technical specifications for credit bureau integrations (Experian, Equifax, TransUnion), NADA/KBB valuation APIs, and dealer systems processing $850M annual origination volume.

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Committee Member

IEEE Public Visibility Committee

Jan 2015 - Jan 2017 (2 years 1 month)

• Collaborated on global outreach efforts that improved IEEE's public image, focusing on increasing volunteer recognition through various publicity campaigns and media channels.

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Chair

IEEE MGA Training Committee

Jan 2014 - Current (12 years 8 months)

• Elected Chair after years of active involvement in various roles within the committee since 2014, making substantial contributions to the evolution of the IEEE VOLT program and the MGA Training Committee. • Championed the IEEE VOLT Workshops initiative, significantly expanding the program's reach across Pakistan, India, and beyond, creating more than 10 workshops that engaged hundreds of volunteers. • Led the integration of IEEE Collaboratec into the VOLT mentoring process, increasing engagement by 30% and enhancing collaboration across global IEEE sections. • Successfully launched the Mentor Guide, a resource that standardized and improved the mentoring experience for over 50+ mentors globally.

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Section Leader & Chair of Various Roles

IEEE Karachi Section

Jan 2011 - Jan 2018 (7 years 1 month)

• Served as SAC Chair, Secretary, Treasurer, and MD Chair, contributing to the development and execution of key section strategies, which enhanced member engagement and recruitment by 25%. • Organized local and regional events that showcased IEEE's impact in the community, working with volunteers and other leaders to promote IEEE's mission across various sectors.

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Team of 65 Banking & Finance Pakistan & Middle East Market

Mar 2010 - Sep 2015 (5 years 7 months)

• Islamic Finance & Sharia Compliance, Meezan Bank Consumer Finance: Led requirements elicitation for Meezan Bank's Islamic lending products (Ijarah, Murabaha, Diminishing Musharaka), documenting Sharia-compliant structures, profit calculations, and ownership transfers. Created process maps for Sharia Board workflows, contract documentation, and profit distribution ensuring State Bank of Pakistan compliance. EasyPaisa/Telenor Microfinance: comprehensive business analysis Pakistan's specifications management systems, transfers, bill payment aggregation, and mobile account Documented integration requirements with telecom billing systems, merchant payment networks, and regulatory reporting to State Bank of Pakistan's branchless banking guidel

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Committee Member

• Contributed to the design and implementation of local section-level VOLT workshops, providing a scalable model for IEEE volunteers. • Developed and managed social media handles, expanding outreach and engagement for the committee's initiatives. • Worked closely with past committee chairs to streamline committee processes and understand the strategic needs of IEEE volunteers.

Technical Product Manager

Rezdy

(Travel Booking SaaS & Payments) Software

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Digital Project Manager/Business Analyst

NextGen Agency

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Sr. Product Owner and Manager

Delivery & Insights

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Business Analyst & App Product Manager

Mobile Banking & Digital Wallet

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