Sara Jelveh Sales Operations Manager at CanadaWheels

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Sales Operations Manager

CanadaWheels Inc

Sep 2021 - Current (5 years 2 months)

As a Sales Operations Manager, I am responsible for overseeing and optimizing the sales processes and operations at CanadaWheels Inc. I design, develop, implement, and revise programs, systems, and processes to meet operational goals and objectives, ensuring that our sales team is delivering high-quality services and meeting customer needs.

In my role, I lead and supervise the sales team, ensuring the success of quality assurance activities with customers. I also collaborate with the tech team to translate business requirements, operational, and functional requirements into specifications that will improve our sales processes and increase overall efficiency.

I am dedicated to continuous learning and improvement, and as

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Data Specialist and Business Analyst

CanadaWheels Inc

Feb 2021 - Aug 2021 (7 months)

As a business analyst and data analyst, I have been responsible for analyzing and validating the business requirements for delivery of our solutions. I have worked closely with stakeholders to understand their needs and translate them into clear and concise requirements.

To ensure smooth operations, I have analyzed the business processes, documented the workflows and developed the "Standard Operating Procedures (SOPs)." Through this process, I was able to identify areas for improvement and develop recommendations to streamline operations.

I have also identified the operation and sales staff KPIs through business workflows assessment, discovered the gaps, revised the workflow, and developed regular operation and staff p

Research Assistant and Team Coordinator

Mitacs

Oct 2020 - Mar 2021 (6 months)

As the Research Assistant and Team Coordinator, I played a key role in developing and executing a research plan for the team. I led the team to achieve our research objectives by identifying the gaps and points of improvement in our model. Additionally, I performed a literature review and conducted research, summarizing the insights and findings. I contributed to the project by utilizing meta-analytic techniques to gain a deeper understanding of the data.

Furthermore, I was responsible for preparing progress reports and presenting our findings on a weekly basis to ensure the project remained on track. My coordination skills ensured that the team worked efficiently and effectively, meeting deadlines, and delivering high-quality wo

Research Assistant

Carleton University

Oct 2019 - Aug 2021 (1 year 11 months)

As a Research Assistant, I was responsible for conducting extensive research to support the growth and scalability of start-up companies. This involved collecting data and profiling companies to gain insights into how to help them succeed. I also conducted research on digital technology trends and identified opportunities for tech start-ups.

One of my key accomplishments was developing content for the "AI for Local Value" program, which helped start-up companies leverage artificial intelligence to drive business growth. Additionally, I was involved in several research projects, including creating an AI system, exploring the potential impact of AI on the VP portfolio, and how to engage in an AI ecosystem.

In addition to

External Relations Associate and Senior Information Management Assistant

Unhcr

Jul 2012 - Aug 2019 (7 years 2 months)

During my tenure, I played an instrumental role in promoting UNHCR projects and operations and improving public understanding of refugee issues. One of my key achievements was developing and producing high-quality public information and communication materials that served as a primary reference for advocacy and awareness-raising initiatives. These materials provided comprehensive background briefings to partners and donors, contributing to the attraction of funding for UNHCR projects and operations.
I also monitored and improved the UNHCR website and external documents, which boosted online and offline visibility, engaged a growing audience, and ensured that the office was informed of local developments that might impact its activities

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Business Analyst

Atieh Bahar Consulting

Oct 2011 - Apr 2012 (7 months)

Atieh Bahar Consulting is a fully private strategic consulting firm that helps companies better understand the Iranian market, develop business and stay ahead of competition. I was one of the business analyst and consultants of this company providing customers the business solutions and development strategies based on their objectives and requirements.

Marketing and Business Analyst

Solico Group

Mar 2010 - Oct 2011 (1 year 8 months)

• Planned and executed business process to define a bridge between the business problems and the technology solutions and offered new technology tool to capture and monitor the project implementation such as MS project.
• Managed the communications with clients, stakeholders, and vendors, to keep the cooperation vital and running.
• Tracked the cost of the projects to monitor the implementation within the budget.
• Generated and presented the reports to management and partners to facilitate the informed decisions.
• Supported the management to setting up the strategy to reach the monthly and annual targets.
• Monitored and evaluated the project performance and implementation to keep track of the activities and ge

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Sales and Business Analyst

Daewoo industrial Group

Jan 2009 - Jan 2010 (1 year 1 month)

• Monitored the sales and marketing projects performances to analyze the process and outcomes to keep the management informed and updated.
• Generated reports on sales figures and prepared various analytical reports on regular basis for the management to decide and plan for marketing campaigns.
• Supported the management to refine the sales and marketing strategies to boost the sales figures and gain more market share.

Senior Sales Executive

Marcus Evans Group

Jun 2008 - Jun 2009 (1 year 1 month)

marcus evans is one of the world's leading providers and promoters of global summits strategic conferences, professional training, in-Company training, business-to-business congresses, sports hospitality with the mission of providing their clients the information and insights they need to sustain a valuable competitive advantage.
Being part of Conferences section, I was responsible to present the marcus evans products and services to the most leading companies in the world, mainly focusing on Europe, negotiating the contract and closing the deal to have them registered for the events. I won the prize of employee of the month once by having the biggest number of sells to one company in one go.

Research Assistant

Blekinge Institute of Technology

Mar 2007 - Feb 2008 (1 year)

As a graduate student in MSc. of Business Administration, I supported few research projects, such as analyzing the satisfaction rate of students in various courses designed by the university to improve their services. I mainly contributed to designing data collection tool and questionnaire as well as the statistical analyses using SPSS Software.

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Sales Analyst

Lorenz Bahlsen SnackWorld

Jan 2005 - Jan 2007 (2 years 1 month)

Lorenz Snack Worlds is one of the leading companies, producing Snacks, in Europe. My
responsibility was to test run a software to capture the sales and targets, keeping records of the sales, analyzing them and providing the senior management with systematic reports on operational figures.

Sara Jelveh

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Sara Jelveh

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