Homeless Shelter Placement Representative
211 LA Winter Shelter Hotline
Jan 2024 - Jan 2025 (1 year 1 month)
• Respond to calls for a state-funded program, assisting unhoused individuals with shelter
placement in Los Angeles, CA.
• Utilize winter shelter software to coordinate remote shelter assignments efficiently.
• Communicate with empathy and professionalism while addressing the needs of
vulnerable populations.
• Collaborate with hotels, shelters, and government programs to facilitate placements.
• Leverage Microsoft products to maintain accurate records and communicate with shelter
teams.