S
Sarah Lourdes Nasouri
About
Detail
Province of Batangas, Philippines
Résumé
Jobs
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- PSchedulerPhysio2goMar 2024 - Dec 2024 (10 months)• Managed inbound/outbound calls for patient appointments.
• Confirmed, rescheduled, or canceled appointments.
• Updated patient records in EMR with accuracy. 
Executive AssistantSMA Support ServicesJan 2024 - Oct 2025 (1 year 10 months)• Prepare end-of-day reports and handle basic accounting tasks.
• Document minutes of meetings and ensure timely dissemination
• Develop training materials and process guides for staff onboarding
• Create insurance scopes and support authorization processes
• Email management
• Calendar Management- TMedical Executive AssistantTelemedicine PhysiciansJan 2023 - Jan 2026 (3 years 1 month)• Managed email and calendar for two telemedicine physicians
• Oversaw state license renewals, created trackers, and monitored deadlines
• Maintained and updated CAQH profiles and handled Medallion enrollment and revalidations
• Communicated with insurance panels including United Healthcare
• Assisted with insurance verification
• Scheduled, rescheduled, and reminded patients; requested medical records
• Maintained organized digital filing systems
• Utilized a comprehensive background in dentistry administrative assistance to streamline insurance verification processes, applying specialized clinical knowledge to ensure high accuracy and efficiency in patient intake and administrative workflows. - IVirtual Medical AssistantIntegrated Family Medical CenterJan 2023 - Jan 2024 (1 year 1 month)• Answered patient calls, emails, and messages.
• Assisted in onboarding and training new hires.
• Created protocols to streamline workflows.
• Handled prior authorization and insurance processes.
Education
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- HHIPAA AccreditedJan 2026
- LDoctor of Dental MedicineLyceum University of BatangasJan 2012 - Jan 2019 (7 years 1 month)