Sara Cruz

Jobs 0% verified

T

I.T support

Telecontaco

May 2025 - Current (1 year 2 months)
Front desk receptionist

Ivy Rehab Physical Therapy

Nov 2024 - May 2025 (7 months)
Client Associate

Planned Parenthood

Oct 2023 - Current (2 years 9 months)

I help patients schedule appointments. I help task messages over to nurses. I assist with referrals/ insurances.
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Front Desk Receptionist

Towson physical therapy

Oct 2022 - Nov 2023 (1 year 2 months)

I answer and incoming calls. I make outbound calls to patients that need appointments scheduled. I work with helping patients schedule appointments. I help with any office needs such as helping the therapist with patients. I help keep our number of patients up and compliance.
Member Service Specialist

Vheda Health

Jun 2019 - Sep 2022 (3 years 4 months)

I assist members with there medical needs. I also answer incoming calls and assist with technical support of medical devices. I transfer calls to nurses. I also make outbound calls To remind members to check their vitals.
Call Center Representative/ Scheduler

Call 4 Health

Aug 2017 - Jun 2019 (1 year 11 months)

for BMS, Community health centers of South Florida, and CAM care. • Medical Scheduling and contacting MA's, Nurses, Triage Nurses, and Providers to better assist patient's as well as other offices, providers and insurance companies. Answer to urgent labs, home care orders, medication refills and interpreting when necessary. • Assist other other agents with questions. Craning new agents. • Work with the following scheduling systems Citrix, Nextgen, Intergy, Dentrix, Credible, Centricity practice solution 12, and infinity telephone agent system and microsoft office. • Handle about 40-80 calls a day, fast pace environment.
Team Member

Chick-fil-A

Aug 2015 - Sep 2015 (2 months)

Education 0% verified

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