Santiago Arteaga

Santiago Arteaga

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Project Manager
Bogotá, Colombia

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Résumé


Jobs verified_user 0% verified
  • P
    Junior Project Management Analyst public Remote experience
    Publicis Global Delivery (PGD)
    Nov 2023 - Current (1 year 7 months)
    - Standardization of processes focused on the creation of metrics for the different projects of the agency. - Recruitment monitoring in the agency's projects. - Follow-up on the quality of delivery delivered by the agency to the different projects. - Follow-up in the creation of standards and implementations in the Project Management Office of the company.
  • P
    Associate Supervisor
    Publicis Global Delivery (PGD)
    May 2022 - Oct 2023 (1 year 6 months)
    International Team leader for senior account managers and account managers. Follow up of new negotiations and implementations. Content review for different clients and suppliers. Project management.
  • Publicis
    Global delivery associate supervisor
    Publicis
    Apr 2022 - Current (3 years 2 months)
    - Team leader for senior account managers and account managers. - Follow up of new negotiations and implementations. - Content review for different clients and suppliers. •Internal Project management.
  • P
    Senior Account Manager
    Publicis Global Delivery (PGD)
    Mar 2021 - Apr 2022 (1 year 2 months)
    Handling of different client requests evaluating business points, legal points and terms and conditions questions. Manage terms and conditions in the digital media insertion order system, Prisma. Manage new supplier set up process. Instruct client teams to have vendors default to our agencies standardized terms. Educate agency employees on Contract Ops role and process.
  • Publicis Global Delivery
    Senior media account manager
    Publicis Global Delivery
    Mar 2021 - Apr 2022 (1 year 2 months)
    - Handling media requests from different clients. - Vendor management inside the system. - Review of standards in the agency's dealings with clients. •Creation of terms inside the Prisma tool.
  • T
    Senior Analyst
    Teleperformance
    Oct 2020 - Mar 2021 (6 months)
    Long Term Planning. Point of contact between operation and WF. Creation of staffing scenarios. Continuous improvement of the campaign's financial KPIs.
  • Teleperformance Spain
    Senior analyst
    Teleperformance Spain
    Oct 2020 - Mar 2021 (6 months)
    - Long term planning - Point of contact between operation and WF - Creation of staffing scenarios - Continuous improvement of the campaign's financial KPIs.
  • T
    Workforce Coordinator
    Teleperformance
    Aug 2020 - Sep 2020 (2 months)
    Staff assignment. Process standardization. Report automation. Massive KPI Tracking. Action plans to improve accounts productivity.
  • Teleperformance Spain
    Workforce coordinator
    Teleperformance Spain
    Aug 2020 - Oct 2020 (3 months)
    - Staff assignment. Massive KPI Tracking. - Process standardization. Action plans to improve accounts productivity. - Report automation
  • T
    Junior Forecast Analyst
    Teleperformance
    Mar 2020 - Jul 2020 (5 months)
    Billable forecast. Volume intraday forecast. Financial KPI’s management. Intraday planning distribution of three accounts. Action plans in order to improve billable process.
  • Teleperformance Spain
    Junior forecast analyst
    Teleperformance Spain
    Mar 2020 - Aug 2020 (6 months)
    - Billable forecast. Intraday planning distribution of three accounts. - Volume intraday forecast. Action plans to improve billable process. - Financial KPI’s management.
  • T
    Mission controller
    Teleperformance
    Sep 2019 - Feb 2020 (6 months)
    Real time management, intraday management, action plans in order to improve different KPI`s, data analytics in order to create reports.
  • Teleperformance Spain
    Mission controller
    Teleperformance Spain
    Sep 2019 - Feb 2020 (6 months)
    - Real time management. - KPI´s management. - Daily reports and action plans.
Education verified_user 0% verified
  • U
    Project Management Specialization, Engineering
    UNIVERSIDADEAN2019
    Jan 2023 - Nov 2023 (11 months)
  • LinkedIn
    Cert Prep: PowerPoint Associate - Microsoft Office Specialist for Office 2019 and Office 365
    LinkedIn
    Jun 2021
  • LinkedIn
    PowerPoint: Audio and Video
    LinkedIn
    Jun 2021
  • LinkedIn
    PowerPoint Tips and Tricks
    LinkedIn
    Jun 2021
  • LinkedIn
    PowerPoint: Designing Better Slides
    LinkedIn
    Jun 2021
  • LinkedIn
    PowerPoint Essential Training (Office 365/Microsoft 365)
    LinkedIn
    Jun 2021
  • LinkedIn
    PowerPoint 365 for Educators
    LinkedIn
    Jun 2021
  • LinkedIn
    Excel Business Intelligence: Data Modeling 101
    LinkedIn
    Apr 2021
  • LinkedIn
    Excel Business Intelligence: Power Pivot and DAX
    LinkedIn
    Apr 2021
  • LinkedIn
    Excel Business Intelligence: Power Query
    LinkedIn
    Mar 2021
  • Universidad EAN
    BS. Systems engineering
    Universidad EAN
    Jan 2018 - Jan 2022 (4 years 1 month)
  • U
    Bachelor of Science - BS, Systems Engineering
    UNIVERSIDADEAN2019
    Jan 2018 - Dec 2022 (5 years)
  • G
    Advanced C1
    General English Standard
    Nov 2017
  • E
    English Advanced Course
    Embassy English
    Aug 2017
  • Instituto San Bernardo de La Salle
    Academic bachelor
    Instituto San Bernardo de La Salle
    Jan 2006 - Jan 2017 (11 years 1 month)
  • Instituto San Bernardo de La Salle
    High school, High School/Secondary Diplomas and Certificates
    Instituto San Bernardo de La Salle
    Jan 2001 - Dec 2017 (17 years)
Projects verified_user 0% verified
  • Instituto San Bernardo de La Salle
    Volunteer
    Instituto San Bernardo de La Salle
    Mar 2016 - Sep 2019 (3 years 7 months)
    Volunteer in different spaces focused in the formation of ethical values and personal growing.