As a Senior Customer Success Manager at Viseven, I manage my own portfolio of global clients, focusing on analyzing and optimizing campaigns and projects, identifying and projecting opportunities for upselling and cross-selling, and presenting them weekly to my clients. I have +4 years of experience working with foreign clients, mainly from the US and Europe, and I have knowledge and skills in DSPs, SaaS, programmatic platforms, ad networks, and CRM solutions. My main priority is customer satisfaction and retention.
I graduated with a Bachelor of Business Administration from Universidad Austral, Argentina, where I was awarded a scholarship for academic merit and elected as a class delegate. I specialized in Marketing. I also participated in the national math Olympics and obtained multiple certifications in languages and Excel. I work on developing cross-funnel strategies and defining and evaluating KPIs. I am a problem-solver and a results-oriented person, and I strive to be a valuable partner for my clients and my team.
