Santiago Sánchez Gómez

Santiago Sánchez Gómez

About

Detail

Administrative & Operations Support Professional
Medellín, Antioquia, Colombia

Contact Santiago regarding: 
work
Full-time jobs
Starting at USD6.5/hour

Timeline


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Job
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Education

Résumé


Jobs verified_user 0% verified
  • L
    Administrative & Logistics Operations Specialist
    Lean Solutions Group, Medellín Antioquia
    Aug 2025 - Current (1 year 3 months)
    As an Administrative & Logistics Operations Specialist, I coordinate operational communication between carriers, planners, and internal departments to ensure accurate shipment updates and smooth workflow execution. I develop and maintain operational dashboards and performance reports using Excel and Power BI, enhancing operational visibility and supporting decision-making processes. My responsibilities include managing and validating logistics documentation, such as PODs, billing records, and shipment confirmations, to ensure compliance and accuracy. I conduct data verification and online research to reconcile shipment records, payments, and carrier documentation, applying a risk-conscious mindset to verify and reconcile shipment records, b
  • Sync
    Administrative Assitant
    Sync
    Aug 2025 - Aug 2026 (1 year 1 month)
    Support a real estate business end-to-end on the administrative and financial side. I manage the calendar and scheduling for showings, inspections, closings, and client calls, and I handle inbox management, filtering leads and responding to client and vendor inquiries. I communicate daily in English with clients, agents, and vendors, handling everything from client inquiries and scheduling to contracts, invoicing, and CRM updates in a fast-paced, remote environment. I also keep CRM systems like GoHighLevel (GHL), Follow Up Boss, kvCORE, and LionDesk updated and accurate. Using GHL as a primary CRM and marketing automation platform, I manage lead pipelines from initial contact to closing, tag leads, and coordinate communication across SMS, e
  • O
    Telemedicine Support & Revenue Cycle Specialist
    OPTICALL BPO - Now Optics
    Jul 2020 - Jul 2022 (2 years 1 month)
    Facilitated real-time virtual patient interactions through telemedicine platforms, ensuring accurate communication of clinical and administrative information. Performed insurance follow-up and accounts receivable (AR) tasks, verifying claim status and coordinating with payers to resolve billing issues. Supported Revenue Cycle Management (RCM) processes by reviewing patient information, validating insurance coverage, and assisting with claim-related inquiries. Documented patient interactions and billing-related updates while maintaining compliance with healthcare communication standards. Assisted patients in understanding vision exam procedures and administrative requirements in a virtual care environment. Maintained accurate records of paye
Education verified_user 0% verified
  • U
    Data Science Bootcamp
    Udemy, U Michigan Ross
    Nov 2025 - Feb 2026 (4 months)
  • U
    Bachelor's Degree in Chemistry
    Universidad de Antioquia, Medellín Antioquia
    Mar 2015 - Nov 2020 (5 years 9 months)