Santiago Martínez Higuita

Santiago Martínez Higuita

About

Detail

Agente del servicio al cliente
Valle del Cauca Department, Colombia
Contact Santiago regarding: 
work
Full-time jobs
Starting at USD800/month
Flexible work
Starting at USD5/hour

Timeline

work
Job
school
Education
folder
Project

Résumé

Jobs verified_user 0% verified
  • bilingual
    Medical Interpreter
    bilingual
    May 2024 - May 2025 (1 year 1 month)
    Oral translation between Spanish and English, facilitating communication between medical staff, financial company representatives, government officials, insurance agents, and their respective clients.
  • T
    Customer service representative
    TaskUs Colombia SAS
    Jun 2021 - Apr 2024 (2 years 11 months)
    Make product recommendations or services to customers based on their needs and preferences, follow communication guidelines, policies and procedures to ensure customers are satisfied with their purchases or service.
  • A
    Quality Coordinator
    ALUAN S.A.S
    Jan 2021 - Apr 2021 (4 months)
    Responsible for coordinating, managing, and implementing the quality department for the STORIA D'AMORE and CANTINA LA 15 restaurant chains.
  • C
    Quality Inspector
    CARGILL SACI
    Dec 2018 - Dec 2020 (2 years 1 month)
    Responsible for quality assurance at the Pollos el Bucanero processing plant, located in the municipality of Villa
  • H
    Production Coordinator
    HG HOLDING GROUP S.A.S.
    Jan 2018 - May 2018 (5 months)
    Responsible for overseeing production in the raw materials receiving area, located at the food plant in the city of Yumbo
  • H
    Quality Assistant
    HG HOLDING GROUP S.A.S.
    Aug 2017 - Dec 2018 (1 year 5 months)
    Assistant in the quality department, involved in internal and external audits, data management, and quality assurance in processes and products.
Education verified_user 0% verified
  • TaskUs
    Data Analyst certification.
    TaskUs
    Jun 2023 - Dec 2023 (7 months)
  • TaskUs
    Team leader certification
    TaskUs
    Jan 2022 - Jun 2022 (6 months)
  • S
    Internal Auditor BPM
    SGS Academy Colombia
    Jan 2019 - Jan 2020 (1 year 1 month)
  • F
    Specialization in management of research, development, and innovation in food products
    FCS Food Consultancy Services
    May 2018 - Current (7 years 11 months)
  • U
    Agroindustrial Engineer Cali
    Universidad del San Buenaventura
    Jan 2013 - Jan 2018 (5 years 1 month)
  • T
    Work-Force Certification
    The Academy by Taskus
Projects (professional or personal) verified_user 0% verified
  • P
    Improving the data entry in the operation
    Pollos el Bucanero S.A- Cargill
    Jun 2019 - Dec 2020 (1 year 7 months)