Santiago Gaspar Hernández Salazar

Santiago Gaspar Hernández Salazar

About

Detail

AI Product Designer | UX/UI | Manager | Software Development Engineer
Yucatán, Mexico
Contact Santiago regarding: 
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Full-time jobs
Starting at USD500/month

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Résumé

Jobs verified_user 0% verified
  • Neitek Solutions SA de CV
    Product Designer public Remote experience
    Neitek Solutions SA de CV
    Jan 2025 - Current (1 year 10 months)
    • Launched the flagship Inncentives (ICM) SaaS, using AI in discovery and prototyping. Delivery went from a year to 6 months and the product generated MXN 30M in revenue.
    • Ran 10 moderated usability tests, redesigned the critical features, and task success rose from 45% to 89% across 1,200 users.
    • The error rate fell from 32% to 6% after translating the domain rules into clear flows, working with 5 consultants and 8 engineers.
  • Neitek Solutions SA de CV
    Project Manager | Scrum Master
    Neitek Solutions SA de CV
    Aug 2025 - Aug 2026 (1 year 1 month)
    • Scaled a B2B modernization program with a team of 13: quality failures dropped from 45% to 8% and the Inncentives (ICM) SaaS platform renewed its contract.
    • I inherited a Banorte project with the deadline already promised. I assessed the new scope with Business Intelligence, held the go-live date and turned the leftover work into an MXN 90K deal.
    • KPI attainment rose from 40% to 85% after I worked with five area leads to shift reporting from closed tasks to revenue per sprint.
  • S2G Energy
    Project Manager | Scrum Master public Remote experience
    S2G Energy
    Sep 2023 - Sep 2024 (1 year 1 month)
    • Through weekly Scrum sessions I certified 6 engineers, which qualified the practice to bid for new clients.
    • Led a Business Intelligence web platform for a Bimbo electric vehicle fleet that was charging at peak hours. Savings reached MXN 1.4M a year.
    • Disputed charges from Microsoft tenants fell from 22% to 4% with a real estate SaaS for electricity consumption.
  • S2G Energy
    Product Designer public Remote experience
    S2G Energy
    Mar 2022 - Dec 2024 (2 years 10 months)
    • Recurring revenue grew from 8% to 20% once Bimbo, Microsoft and Walmart adopted the flagship product I took to market.
    • Designed 2 energy SaaS products from scratch for 3,000 users, in teams of 4, generating MXN 18M in annual revenue.
    • Each product had its own interface criteria. I unified them into a single system and support tickets dropped from 40 to 15 a month
  • Google
    Project Manager | Scrum Master public Remote experience
    Google
    Jan 2022 - Apr 2022 (4 months)
    • Piloted the Google Cloud Platform (GCP) certification track across Yucatán. The cohort's pass rate climbed from 60% to 78%.
    • Working from the monthly review with the Dean of Programs, I moved tutoring to the end of the plan and delivered the certification a month early.
    • Advising sessions took days to assign. I moved the process onto a web platform and 400 students booked within 24 hours.
  • Ready
    Product Designer public Remote experience
    Ready
    Apr 2020 - Feb 2022 (1 year 11 months)
    • Three features with no proven demand were headed for development. The discovery standard I set for Sura saved a full quarter of work.
    • Conversion rose from 18% to 26% after I cut the product's critical flow from 5 steps to 3 across five rounds of testing.
    • Validated 2 MVPs with user testing and shipped them in 8 weeks, inside a project with MXN 4M invested
  • Blue Ocean Technologies
    UX/UI Engineer
    Blue Ocean Technologies
    Dec 2019 - Mar 2020 (4 months)
    • Heuristic evaluation and usability testing exposed the critical flows: fixing them brought the error rate down from 22% to 7%.
    • Founded the company's first component system, 50 elements that cut delivery from 6 to 4 weeks per project.
    • Component reuse grew from 30% to 80% after prototyping and documenting the key tasks of a government SaaS.
  • I
    UX/UI Designer
    IT Group Business Pro
    Nov 2018 - Nov 2019 (1 year 1 month)
    • Scaled an inherited library to 120 components, adopted by 3 teams, and web app builds went from 4 months to 3.
    • Two corporate products were locked out of public tenders over accessibility. I audited them and cleared their entry into the bidding process.
    • Approvals were taking 3 weeks. I aligned the acceptance criteria for each feature with stakeholders and they came down to 5 days.
  • T
    Project Manager | Scrum Master
    TIC Consultores SA de CV
    Aug 2018 - Oct 2018 (3 months)
    • Rework caused by poorly defined requirements fell from 35% to 11%, without stepping outside the client's already certified CMMI processes.
    • Using analogous estimating across 14 modules of the Intelisis platform, the three-month plan was met with zero overtime and the client signed the next phase.
    • Rescued the Intelisis delivery six weeks before the deadline. The director agreed to rework two modules and the platform shipped on time.
  • Qualtop
    Project Manager | Scrum Master
    Qualtop
    Jul 2016 - Jul 2018 (2 years 1 month)
    • Thirteen companies completed their CMMI appraisal under the firm's method, MXN 25M in combined contracts. The cycle per client shortened from 11 to 7 months.
    • Coordinated 10 engineers across up to seven simultaneous appraisals, and no evidence package ever arrived incomplete.
    • One client refused to document its processes. I agreed to start with two areas only, and it reached maturity level 3 within the original timeline
  • U
    Software Development Engineer
    Universidad Tecnológica del Poniente
    Aug 2012 - Aug 2016 (4 years 1 month)
    • Instructor of technical professionals and engineers in software development for the development of talents in Mayan communities.
    • Advice on software projects that impacted companies to meet their objectives and KPIs.
    • Development of web applications to improve educational processes.
  • Propapel Optivosa
    Software Development Engineer
    Propapel Optivosa
    Jan 2012 - Jul 2012 (7 months)
    Maintenance of the internal system and development of new modules, as well as technical support to the company's branches.
  • National Soft
    Software Development Engineer
    National Soft
    Jan 2011 - Dec 2011 (1 year)
    Project development and implementation of high-quality computer systems for micro, small and medium-sized companies in the On The Minute line (entry and exit control system through fingerprint).
Education verified_user 0% verified
  • Microsoft
    UX Design public Remote experience
    Microsoft
    Mar 2026
  • Microsoft
    Front-End Developer public Remote experience
    Microsoft
    Jul 2025
  • Accenture
    Digital Skills: User Experience
    Accenture
    Sep 2021
  • S
    National Certification of Language Qualifications
    Secretaria de Educación Publica México
    Apr 2021
  • British Council
    Methodology in Teaching the English Language
    British Council
    Dec 2020
  • Tecnologico de Monterrey
    Performance Evaluation in Competency-Based Education Models
    Tecnologico de Monterrey
    Oct 2018
  • International Scrum Institute
    Scrum Master Accredited Certificacion (SMAC)
    International Scrum Institute
    Nov 2016
  • Liveware
    Services Supplement for CMMI for Development Version 1.3
    Liveware
    Sep 2016
  • Liveware
    Introduction to CMMI for Development Version 1.3
    Liveware
    Aug 2016
  • Google Actívate
    Introduction to Web Development (Part One)
    Google Actívate
    Oct 2015
  • Microsoft
    Microsoft Office Specialist for Office Excel 2013 (MOS)
    Microsoft
    Sep 2015
  • U
    Master in Information Technology Management, Information technology
    UniversidadTecMilenio
    Jan 2014 - Dec 2015 (2 years)
  • Tecnologico de Monterrey
    Methodological Tools for Training Based on Professional Competences
    Tecnologico de Monterrey
    Dec 2013
  • I
    Degree in computer science, Computer networks
    Instituto tecnológico Superior progreso
    Jan 2006 - Dec 2010 (5 years)
Projects (professional or personal) verified_user 0% verified
  • E
    Energy Assistant Platform 2.0
    Apr 2022 - Aug 2022 (5 months)
    It allows the visualization and centralization of energy, water and gas consumption data, analysis of consumption information, automated control and effective communication at all levels of the organization.
  • P
    Pension Calculator
    Oct 2021 - Jan 2022 (4 months)
    Plan the arrival of your pension from today and don't worry about it tomorrow.
  • F
    Fiscal Vault
    Sep 2019 - Oct 2019 (2 months)
    It facilitates the safeguarding, order, classification, validation and access to the information of the Digital Tax Certificates issued and received to establish the relationship with the accounting operations registered in Business Pro (Administration)
  • R
    Lead UX Designer
    Red WeAmericas
    Aug 2019 - Jan 2021 (1 year 6 months)
    Design and development of the website.
    • Continuous improvement of the user experience
    • Prototype iteration
    • Usability testing (A / B testing and moderate usability study)
  • D
    Dynamic Service Center
    Feb 2019 - Oct 2019 (9 months)
    Carry out the process of reception, appointments and service monitoring in an agile and dynamic way through a web application (Automobile Agencies)
  • S
    Self-financing management system
    Nov 2018 - Jan 2019 (3 months)
    Self-financing Management System for car agency
  • S
    Scrum Poker Tool
    May 2018 - Jul 2018 (3 months)
    Serious game for agile teams that helps estimate user stories, in a fun and effective way.
  • A
    Adorer
    Jan 2006 - Current (20 years 10 months)
    Help our neighbors as well as our families and society not to be banal in the appreciations of religion and not to judge what is not known.

    • Altar boy
    • Nocturnal worshiper of the sacrament of the Eucharist.
    • Christianity courses
Awards verified_user 0% verified
  • S
    Speaker
    Secretaria de Investigación, Innovación y Educación Superior.
    Oct 2021
    Participation as a speaker in the activity called "Creative digital products with sustainable development", held within the framework of the National Knowledge Week, Yucatan 2021: Creative Economy for Sustainable Development, taught in the virtual modality
  • Qualtop Group
    SCAMPI A Version 1.3 CMMI Development
    Qualtop Group
    Feb 2018
    Evaluation team member SCAMPI A (Standard CMMI-Based Appraisal Method for Process Improment)

    There are different types of evaluations: A, B and C. Class A evaluations are the most comprehensive and robust, they are the only ones that can determine a level of maturity and / or ability.

    SCAMPI assessments are performed by a lead SEI (Software Enginnering Institute) certified assessor.
  • Qualtop Group
    SCAMPI A Version 1.3 CMMI Services
    Qualtop Group
    Sep 2017
    Evaluation team member SCAMPI A (Standard CMMI-Based Appraisal Method for Process Improment)

    There are different types of evaluations: A, B and C. Class A evaluations are the most comprehensive and robust, they are the only ones that can determine a level of maturity and / or ability.

    SCAMPI assessments are performed by a lead SEI (Software Enginnering Institute) certified assessor.
  • Universidad Tecnológica de Puebla
    INTED 2013
    Universidad Tecnológica de Puebla
    Oct 2013
    Second International Congress of Information and Communication Technologies of Technological and Polytechnic Universities.

    More than 35 higher education institutions participated, including technological institutes, technological universities and the BUAP, giving courses, workshops and conferences in the field of software development, robotics and innovation.
  • C
    Testimony of Outstanding Performance (DSS) in the EGEL Exam (General Exam for Bachelor's Exit)
    CENEVAL Centro Nacional de Evaluación para la Educación Superior AC
    Apr 2011
    It is a test of national coverage that assesses the level of knowledge and academic skills of recent graduates of the degree in Computer Science or related careers.

    The EGEL allows to identify if the graduates of the license have the knowledge and skills necessary to start effectively in the professional practice.