Santiago Guerrero

Santiago Guerrero

About

Detail

Buenos Aires Province, Argentina
Contact Santiago regarding: 
work
Full-time jobs
Starting at USD5.5k/month
Flexible work
Starting at USD35/hour

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • Svitla Systems, Inc.
    SDET
    Svitla Systems, Inc.
    Oct 2023 - Current (2 years 11 months)
    As a Software Engineer in Test (SDET) with over three years of experience, I have been instrumental in supporting QA efforts across OnePak’s Return Community Center, Legacy Portal, and Admin applications. My main responsibilities include performing UI testing to validate core workflows such as quotes, job creation, pickups, asset handling, document processing, and billing. I maintain and execute automated tests using Cypress and JavaScript, analyzing the existing framework to propose a comprehensive refactoring plan that enhances structure, selectors, utilities, and stability. Additionally, I verify end-to-end integration flows across RCC, TEST Portal, and Legacy systems, ensuring consistency between UI behavior and backend APIs. I manage t
  • Moovx
    QA Engineer
    Moovx
    Dec 2022 - Oct 2023 (11 months)
    As a QA Engineer, I was an integral part of the QA team responsible for end-to-end (E2E) testing of the new e-commerce site for S&L, which involved a complex migration from SFCC to Elastic Path and NetSuite, among other systems. My main responsibilities included: • Performing both manual and automation testing in a hybrid role to ensure comprehensive coverage. • Defining and executing test cases using Zephyr to validate functionality and performance. • Reporting bugs through JIRA to facilitate prompt resolution and maintain quality standards. • Conducting exploratory, functional, and API testing to ensure robust application performance. • Managing inventory through SFCC, NetSuite, and Elastic Path, ensuring seamless integration across
  • L
    Lead Quality Engineer
    Oct 2021 - Oct 2023 (2 years 1 month)
    Leading test efforts for utilities (e.g. OMS, SCADA, AMI, DERMS) for PSEG. Main responsibilities include but are not limited to: • Test Scripting and Test Execution; comprehension of Monitoring Data, able to support Root Cause Analysis for Bottlenecks. • Test & Defect Management (ServiceNow, ALM, Test Manager, JIRA, JAMA); identifying and resolving issues with test execution. • Supporting execution deadlines and schedules. • Test Reporting; contributing to project report content. • Understanding large distributed computing systems and service virtualization, as well as application integration technical approaches and services.
  • Virtasant
    QA Engineer
    Virtasant
    Aug 2021 - Mar 2023 (1 year 8 months)
    As a QA Engineer at Versapay, I provided enterprise-grade software testing, ensuring the highest quality standards for our applications. My main responsibilities included: • Performing both Manual and Automation testing in a hybrid role to enhance testing efficiency. • Designing comprehensive test strategies and implementing/executing test cases using TestRail, which streamlined our testing processes. • Analyzing process gaps and actively working towards building and aligning QA best practices to improve overall product quality. • Integrating with ERPs, specifically NetSuite, to ensure seamless functionality across platforms. • Identifying real-time use cases to enhance test effectiveness and coverage. • Conducting Web Service and API
  • Q
    Quality Control Engineer (EN
    Jul 2020 - Oct 2021 (1 year 4 months)
    As a Quality Control Engineer providing AS400 testing support for LATAM (Chubb Ltd), my main responsibilities include: • Reviewing technical documentation to estimate testing efforts. • Designing and documenting test cases based on a given set of specifications and use cases. • Providing input about software functionality gaps to assist with software release planning and delivery. • Collaborating with software development and client support teams to enhance AS400 interfaces and implement new functionalities. • Executing SQL queries and AS400 commands in DEV/TEST and UAT environments. • Managing tracked defects using JIRA. Additionally, I have developed a foundational understanding of CI/CD processes, which aligns with the job posting
  • abra
    QA Engineer
    abra
    Feb 2020 - Dec 2022 (2 years 11 months)
    As a QA Engineer, I was an integral part of the Customer Experience team for a cryptocurrency platform, focusing on ensuring the highest quality of our applications. My main responsibilities included mobile testing for both Android and iOS platforms, utilizing manual testing techniques as well as automation tools like Appium and WebDriverIO. I conducted web app automated testing using Cypress and JavaScript, defining and executing test cases that adhered to Figma designs. Additionally, I performed debugging with Charles Proxy and executed events testing using mParticle, while also implementing A/B testing through Firebase to optimize user experience. I managed automated test runs using Jenkins and GitHub, ensuring continuous integration and
  • G
    Google Marketing Platform Specialist
    Oct 2018 - Jul 2020 (1 year 10 months)
    DCM/DFA planning, trafficking, implementation, consulting, reporting and troubleshooting, as well as handling communications and account management for high profile Agencies all around the world. Main responsibilities include but are not limited to: • Troubleshoot and resolve complex cases from Google Marketing Platform Suite (CM, Reporting & Analytics, Studio, GWD, etc). • Provide guidance and consultative technical expertise to front line General Support and DFP Service Relationship Managers. • Provide two-way communication and collaboration on monthly product release cycles and customer-centric product development in English, Portuguese and Spanish. • Serve as point of contact for projects led by our escalation management team to im
  • "
    Business Development Manager
    "Win and Winnow"
    Dec 2017 - Oct 2018 (11 months)
    Responsible for leads generation, presales, direct sales and account management within the tech, entertainment, gaming and pharma industries. Main responsibilities include but are not limited to: • Following up new business opportunities and meetings set up in LATAM and the US. • Leads management using SalesForce, with the subsequent client, contacts and quotes creation under Plunet. • Company's main representative during networking events. • Proposals planning and preparation. • Interaction with Project Managers, Language Leads and the Vendor Management Team.
  • G
    Freelance Assisted Transcriber
    Global Localization Company
    Dec 2017 - Oct 2018 (11 months)
    • Working on songs in their native speaker fluency language. • Ensuring that deliverables are aligned verbatim with audio. • Transcribing in compliance with style guides. • Performing overall linguistic quality checking across transcriptions. • Attending weekly and/or monthly linguistic calls, if requested, with the content validator to discuss the projects.
  • G
    Freelance Assisted Transcriber
    Global Localization Company
    Dec 2017 - Oct 2018 (11 months)
    • Working on songs in their native speaker fluency language. • Ensuring that deliverables are aligned verbatim with audio. • Transcribing in compliance with style guides. • Performing overall linguistic quality checking across transcriptions. • Attending weekly and/or monthly linguistic calls, if requested, with the content validator to discuss the projects.
  • "
    Business Development Manager
    "Win and Winnow"
    Dec 2017 - Oct 2018 (11 months)
    Responsible for leads generation, presales, direct sales and account management within the tech, entertainment, gaming and pharma industries. Main responsibilities include but are not limited to: • Following up new business opportunities and meetings set up in LATAM and the US. • Leads management using SalesForce, with the subsequent client, contacts and quotes creation under Plunet. • Company's main representative during networking events. • Proposals planning and preparation. • Interaction with Project Managers, Language Leads and the Vendor Management Team.
  • G
    Freelance Assisted Transcriber
    Global Localization Company
    Dec 2017 - Oct 2018 (11 months)
    • Working on songs in their native speaker fluency language. • Ensuring that deliverables are aligned verbatim with audio. • Transcribing in compliance with style guides. • Performing overall linguistic quality checking across transcriptions. • Attending weekly and/or monthly linguistic calls, if requested, with the content validator to discuss the projects.
  • "
    Business Development Manager
    "Win and Winnow"
    Dec 2017 - Oct 2018 (11 months)
    Responsible for leads generation, presales, direct sales and account management within the tech, entertainment, gaming and pharma industries. Main responsibilities include but are not limited to: • Following up new business opportunities and meetings set up in LATAM and the US. • Leads management using SalesForce, with the subsequent client, contacts and quotes creation under Plunet. • Company's main representative during networking events. • Proposals planning and preparation. • Interaction with Project Managers, Language Leads and the Vendor Management Team.
  • G
    Freelance Translator
    Go Global Consulting
    Aug 2017 - Oct 2018 (1 year 3 months)
  • F
    Freelance QC & Transcription
    Jul 2017 - Dec 2017 (6 months)
    • Validate that lyrics match assigned song and meet quality standards (free of spelling or grammatical errors, alignment with predetermined style guides and terminology, etc.). • Produce transcribed content from audio to text in the Spanish language, in compliance with predetermined style guides, along with basic phrase level sync formatting. • Add time-sync stamps to transcribed content. Lyrics will be synced to songs within a mutually agreed to level of accuracy and standards.
  • Fox Latin American Channels
    Freelance Translator
    Fox Latin American Channels
    Apr 2017 - Oct 2018 (1 year 7 months)
    • English • Portuguese • Spanish Fox Latin American Channels Freelance Translator April 2017 - October 2018 (1 year 7 months) Argentina Translation of documents and subtitles from and between the following languages: • English • Portuguese • Spanish
  • Making Sense LLC
    Strategic Partnerships
    Making Sense LLC
    Sep 2014 - Jun 2015 (10 months)
    • Detection and follow-up of business opportunities. • Establish, grow, and maintain enlightened and progressive business relationships with Clients. • Respond to Client requests for new project initiatives. • Collaborate with the technical and operations team to evaluate the scope of work and produce cost estimates. • Assess the competitive landscape, develop project proposals and negotiate budget and schedule with the Client. • Take a proactive role in learning about Clients' industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service. • Meet and exceed the sales objectives of growth, profitability and productivity. • Improve company's compet
  • Globant
    Presales & Business Development
    Globant
    Jan 2014 - Dec 2017 (4 years)
    4 years 11 months Presales & Business Development September 2014 - December 2017 (3 years 4 months) Argentina Responsible for defining business strategy for scalability and growth, within existing and new accounts across several industries for Europe, Asia, LATAM and the US market. • Main responsibilities include but are not limited to: • Work closely with Globant's Business Units to develop and accomplish sales goals and strategic plans set out for the USA, EMEA, ASIA and LATAM business. • Identify short-term and long-term sales retention and penetration opportunities. • Develop and maintain a sales pipeline in order to meet objectives. • Remain knowledgeable of market and industry trends, competitors, and all aspects of Globant.
  • P
    PreSales Consultant
    Feb 2013 - Sep 2014 (1 year 8 months)
    • Facilitate Globant business and revenue goals by providing consistent, high quality support and assistance in LATAM & USA. • Lead the qualification, opportunity assessment, and proposal phases of the sales process. • Develop and deliver written solution proposals and presentations to clients including responses to RFPs/RFIs/RFQs. • Analyze requirements and develop customer's business case for the recommended solution as appropriate. • Create and deliver demos and presentations which map benefits of Globant to specific business and technical needs. • Serve as liaison between Sales, Operations and the Technical team. • Maintain solid knowledge of Globant solutions and capabilities to facilitate Sales efforts. • Maintain technical, ma
  • A
    Sales Planner for Microsoft Advertising
    Arvato AG
    Feb 2012 - Jan 2013 (1 year)
    3 years 10 months Sales Planner for Microsoft Advertising February 2012 - January 2013 (1 year) • Develop and manage delivery reports, media plans, and insertion orders for Multinational Campaigns. • Control client/agency contracts by executing SOX compliancy tests and documentation activities with consistent quality. • Fulfill requests for proposals coming from different fields. • Liaise with the Creative Solutions team, the sales and technical team to coordinate each campaign. • Liaise with each market of EMEA, CEE, and the LATAM markets to insure uniformity in visual and processes and facilitate the campaigns at a Global level. • Liaise with the Monetization team to insure consistency on pricing and naming formats. • Act as the
  • A
    Sales Planner for Microsoft Advertising
    Arvato AG
    Feb 2012 - Jan 2013 (1 year)
    3 years 10 months Sales Planner for Microsoft Advertising February 2012 - January 2013 (1 year) • Develop and manage delivery reports, media plans, and insertion orders for Multinational Campaigns. • Control client/agency contracts by executing SOX compliancy tests and documentation activities with consistent quality. • Fulfill requests for proposals coming from different fields. • Liaise with the Creative Solutions team, the sales and technical team to coordinate each campaign. • Liaise with each market of EMEA, CEE, and the LATAM markets to insure uniformity in visual and processes and facilitate the campaigns at a Global level. • Liaise with the Monetization team to insure consistency on pricing and naming formats. • Act as the
  • A
    Sales Planner for Microsoft Advertising
    Arvato AG
    Feb 2012 - Jan 2013 (1 year)
    3 years 10 months Sales Planner for Microsoft Advertising February 2012 - January 2013 (1 year) • Develop and manage delivery reports, media plans, and insertion orders for Multinational Campaigns. • Control client/agency contracts by executing SOX compliancy tests and documentation activities with consistent quality. • Fulfill requests for proposals coming from different fields. • Liaise with the Creative Solutions team, the sales and technical team to coordinate each campaign. • Liaise with each market of EMEA, CEE, and the LATAM markets to insure uniformity in visual and processes and facilitate the campaigns at a Global level. • Liaise with the Monetization team to insure consistency on pricing and naming formats. • Act as the
  • Fiverr
    QA/QC Analyst
    Fiverr
    Jan 2011 - Feb 2022 (11 years 2 months)
    As a QA/QC Analyst, I participated in short and mid-term projects for multiple clients, delivering comprehensive QA services across various initiatives. My main responsibilities included both manual and automated testing, utilizing tools such as Java, Selenium, Cypress, JavaScript/TypeScript, WebDriverIO, and Appium. I was actively involved in all phases of the QA lifecycle, which encompassed defect tracking, issue logging, and performing regression and verification testing upon fix deployment. I developed and executed detailed test cases to validate full application functionality by thoroughly understanding and analyzing business requirements. In addition to my core QA responsibilities, I gained exposure to various CI/CD tools, as many cl
  • M
    Tech Support
    Microsoft Xbox - Cisco
    Apr 2009 - Mar 2010 (1 year)
    • Customer care for USA, Canada and Mexico (XBOX Tier 1 Customer Support -Live and Hardware-). • Responsible for customer service, retention and technical support. Support includes phone (inbound and outbound callbacks, Tools and Telecommunications support). • Liable for billing inquiries, account information and returns/refunds/cancelling memberships. • Accountable for technical and non-technical queries for Xbox consoles, games and Xbox Live profiles. • Handling product warranty (including console/accessories repair/ replacement). • Checking fraudulent cases such as stolen profiles/credit cards. • Assist clients with concerns regarding downloads and installations. • Saving online gaming platform subscriptions. • Educating a custom