S

Santiago Gay

About

Detail

Buenos Aires, Argentina
Contact Santiago regarding: 
work
Full-time jobs
Starting at USD4.5k/month

Timeline

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Job

Résumé

Jobs verified_user 0% verified
  • Hikko
    Salesforce Administrator
    Hikko
    Mar 2026 - Current (8 months)
    • Designed and implemented Salesforce automations using Flow Builder (screen flows, record-triggered flows, subflows) to streamline sales cycle logic and support evolving business requirements.
    • Built and maintained integrations across a broad RevOps stack including Outreach, Marketo, Workato, Chilipiper, Cloudtalk, Attention, Distribution Engine, and Gearset.
    • Developed tailored pre-sales demo environments — configuring Salesforce orgs with realistic data, dashboards, and custom flows to support prospect evaluations.
    • Troubleshoot and resolved complex Salesforce issues across flows, APEX, formulas, and data logic, collaborating closely with sales and operations stakeholders.
    • Drove internal tech evangelization initi
  • K
    Salesforce Administrator
    Kopius Tech
    Nov 2024 - Mar 2026 (1 year 5 months)
    • Delivered comprehensive first-level support to internal customers, ensuring seamless operation.
    • Collaborated on critical data integration projects, facilitating team migrations from external platforms to Salesforce.
    • Administered and optimized Permission Sets and Permission Set Groups to ensure precise user access and robust data security.
    • Managed user creation, aligning permissions with organizational roles and security policies.
    • Managed User Acceptance Testing (UAT) to ensure thorough validation and user understanding of new developments.
    • Optimized and adapted business processes to effectively meet evolving user and organizational needs.
  • Cloudbeds
    Salesforce Administrator
    Cloudbeds
    Aug 2023 - Oct 2024 (1 year 3 months)
    • Collaborated on designing and optimizing new business processes within Salesforce.
    • Developed and implemented robust automations using Process and Flow Builder.
    • Provided first-level support to internal users, ensuring smooth operations and issue resolution.
    • Re-factored existing Salesforce Flows and automations to accommodate Salesforce good practices for enhanced performance and efficiency.
    • Managed various projects, ensuring timely delivery and successful outcomes.
  • Cognizant
    Salesforce Administrator
    Cognizant
    Feb 2021 - Aug 2023 (2 years 7 months)
    • Utilized a Master Data Management (MDM) app to identify and merge duplicated accounts in Salesforce, enhancing data accuracy and consistency.
    • Troubleshoot flows and provided recommendations for their improvement.
    • Provided first-level support to users, resolving issues efficiently.
    • Managed user creation, aligning permissions with organizational roles and security policies.
  • Grupo Newsan
    Salesforce Administrator
    Grupo Newsan
    Jun 2019 - Feb 2021 (1 year 9 months)
    • Successfully guided the company during the Salesforce Classic migration to Salesforce Lightning Experience
    • Designed and implemented custom objects, page layouts, and record types to meet evolving business requirements.
    • Managed and executed integrations with critical external systems including EBS from Oracle, FUSE, SurveyMonkey, and Avaya telecommunications applications, enhancing data flow and connectivity.
    • Collaborated with stakeholders on new projects, implementing innovative solutions and optimizing existing business processes.
    • Collaborated on developing a cross-functional self-service process, integrating multiple databases, to automate product exchange requests due to defects, resulting in time savings fo