Santiago Aponte Ortiz

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Business Development & Growth Manager

JMK Group

Jan 2025 - Current (1 year 10 months)

• Operate as the CEO's right hand across three business units, supporting strategic decision-making across pricing, operations, growth, and expansion initiatives.
• Sunny Bliss Plumbing & Air: Led operational turnaround post-management transition, contributing to $1M+ revenue within 8 months.
• JMK Property Management: Drove portfolio expansion, contributing to the growth of a 150+ property portfolio and increasing recurring revenue streams.
• JMK Contractor: Supported business growth by identifying talent, improving digital presence, and advising on operational and commercial opportunities.
• Built and scaled cross-functional teams, leading end-to-end recruitment and onboarding of 20+ employees across business units.

Administrative Associate (APAC Region)

TikTok

Apr 2024 - Nov 2024 (8 months)

• Supported cross-functional projects across the APAC region, ensuring alignment on timelines, deliverables, and execution.
• Managed end-to-end procurement and international logistics across APAC, coordinating cross-border shipments from HQ in Singapore to Australia or New Zealand under tight timelines.
• Coordinated large-scale regional events and training initiatives, managing vendors, logistics, and stakeholder communication.

B

Business Consultant | Strategy & Private Enterprise Growth

Jun 2022 - Jun 2023 (1 year 1 month)

Clients: Penrith Panthers, Bootstraps, Hirey, Phenxx, Fruit2Work
Delivered consulting projects across multiple industries, driving growth strategy, market positioning, and operational excellence.
• Recognised for strong problem-solving and adaptability across diverse sectors, consistently translating complex research into clear, actionable recommendations for stakeholders.
• Bootstraps: Developed a growth prospectus contributing to $150K+ in investment secured and strategic partnerships.
• Penrith Panthers: Designed market-driven strategies to address participation barriers and reposition Junior Rugby League, influencing engagement initiatives.
• Hirey: Built revenue diversification strategies to reduce reliance on

Business Development - IRATA Technician

Telstra

Jan 2021 - Nov 2022 (1 year 11 months)

Provided Business Development, Administrative, and hands-on specialised rope access services for major organisations.
• Combined business development and technical delivery, supporting client projects for major organisations, including Telstra.
• Identified opportunities to expand service offerings and contributed to new revenue streams through client-driven proposals.
• Operated in high-risk, complex environments requiring adaptability, problem-solving, and precision under pressure.

Operations Associate

zara

Sep 2020

• Supported day-to-day retail operations, ensuring efficiency and coordination across teams in a fast-paced environment.

C

Sales Representative

CELINE (LVMH Group Moët Hennessy-Louis Vuitton)

Aug 2020

Contributed to high-volume sales during a key transition period, supporting inventory clearance aligned with brand strategy.

C

Executive Boardroom Coordinator

Corporate Client Services (J.P. Morgan)

Feb 2020 - Jan 2024 (4 years)

Addressing the unique needs of high-profile clients in board meetings
• Supported operational execution for executive-level meetings, ensuring seamless coordination in time-sensitive, high-pressure environments.
• Acted as a central coordination point across teams, aligning stakeholders to deliver consistent, high-quality outcomes.
• Supported senior executives by anticipating needs and maintaining a high standard of execution and discretion.

Santiago Aponte Ortiz

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Santiago Aponte Ortiz

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