SANJEET KUMAR SINGH

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Teaching

Coaching Center

Mar 2025 - Apr 2026 (1 year 2 months)

As an educator, I facilitate comprehensive learning experiences by designing engaging curricula and fostering a supportive classroom environment to ensure student success. I maintain meticulous organization through the effective use of Google Calendar for scheduling sessions, Gmail for streamlined professional communication, and Microsoft Word for developing structured instructional materials. Additionally, I draw upon my previous experience as a Business Development Executive in an Edutech company to improve student engagement and retention; by applying these closing sales techniques, I effectively motivate students to commit to their learning objectives and achieve consistent academic progress.

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Customer Support Executive

Cheju Inc

Feb 2024 - Mar 2025 (1 year 2 months)

• Assisted customers with inquiries and provided product information to enhance satisfaction. • Managed customer complaints by resolving issues through effective communication and problem-solving. • Processed orders and ensured timely delivery of services to meet customer needs. • Maintained accurate customer records using company CRM software for efficient service management. • Collaborated with team members to improve service processes and streamline operations. • Educated customers on company policies, procedures, and product features for informed decisions. • Handled high-volume calls while maintaining professionalism and empathy during interactions. • Trained new representatives on best practices for customer support and system usage.

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BDE

Ufaber Edutech Pvt. Ltd

Feb 2022 - Mar 2023 (1 year 2 months)

• Identified needs of customers promptly and efficiently. • Worked with cross-functional teams to achieve goals. • Approached customers and engaged in conversation through use of effective interpersonal and people skills. • Maintained updated knowledge through continuing education and advanced training.

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Production Engineer

Maruti Suzuki India Ltd

Feb 2021 - Feb 2022 (1 year 1 month)

• Operated machinery to assemble vehicle components efficiently. • Collaborated with team members to maintain production schedules. • Inspected parts for quality assurance during the manufacturing process. • Assisted in troubleshooting equipment issues to minimize downtime. • Implemented safety protocols to ensure a secure working environment.

SANJEET KUMAR SINGH

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