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Sanjaya Sunder Shetty

About

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Maharashtra, India
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Timeline

work
Job
school
Education

Résumé

Jobs verified_user 25% verified
  • K
    Vice President
    Kroll Global Solutions
    Sep 2024 - Current (2 years 2 months)
  • WTW
    Operations Manager verified_user Verified experience
    WTW
    Jun 2017 - Aug 2024 (7 years 3 months)
    In my role, i oversee the seamless delivery of operational services and drive strategy execution across three distinct business units ensuring alignment with corporate risk broking processes. Leading a team of managers and leaders, I am responsible for enhancing operational effectiveness of over 100 colleagues, championing initiatives that improve process efficiencies and foster a culture of continuous improvement. I spearhead the automation of workflows, uncovering transformation opportunities to elevate business performance and streamline operations. My role also encompasses managing the recruitment and hiring processes to attract top talent, while overseeing performance management initiatives to cultivate a high performance culture that
  • I
    Operations Manager
    Intelenet Global Services Limited
    May 2005 - Mar 2017 (11 years 11 months)
    Managing Process Delivery & Service Level Agreements for UK, US and Australia based Banking, Insurance, Credit Bureau, Travel and Utility clients for both Voice, Data & Sales processes. Collaborating with the finance team on Budgets, Staff Cost, Revenue targets & Process Costing and co-ordinating with the CWFM team on manpower planning to ensure effective utilization of resources. Participation in key Management Business Reviews with the CXOs. Assisting in key projects for business ensuring client and organisation benefits
  • G
    Senior Customer Service Executive
    Global Tele Services Limited
    May 2004 - Apr 2005 (1 year)
    Part of the Insurance team for American Life Insurance Company ensuring sales and customer requests are disposed accurately, had been part of the top sales pool consistently for a period of 6 months
Education verified_user 0% verified
  • S
    Bachelor of Science
    Shobhit University of Engineering and Technology
    Jul 2010 - Jul 2013 (3 years 1 month)