Travel Agency Manager
Terranova Compañía LTDA
May 2005 - Jun 2006 (1 year 2 months)
Developed strong client relationships leading to a 60% increase in repeat
business and referrals in the travel sector.
Utilized data analytics to identify consumer trends and enhance service
offerings, resulting in increased customer satisfaction.
Collaborated with marketing to execute promotional events that boosted
brand visibility and sales in Medellin.
Negotiated contracts and coordinated with local tour operators to develop
exclusive travel deals, increasing bookings and customer loyalty.