Sandra Milena Domínguez

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Call Center Agent

Teleperformance

Jul 2018 - Jul 2019 (1 year 1 month)

• Worked well with upper management to ensure ultimate customer satisfaction. • Answered inquiries by effectively researching, locating, and relaying information to customers. • Helped to maintain and increase customer loyalty by placing follow-up calls and expressing consideration for customers. • Collections campaign
Sales Agent

Climate Power

• Proficient at answering questions promoting new products and services and helping customers have a satisfying experience. • Specialize in problem solving and industry standard customer service procedures • Responded to customer questions and rang up sales.
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Logistic Coordinator

LandM Transportations

• Coordinated and managed team travel arrangements, scheduling, and logistics • Managed claims and resolved them • Manage pickups, deliveries, and merchandise installations

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