S
Sandhya Tc
About
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Karnataka, India
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work
Full-time jobs
Résumé
Jobs
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- SHR & Operations ExecutiveSmart Owner Services Pvt. Ltd.Dec 2019 - Aug 2022 (2 years 9 months)• Oversaw office management including supplies, equipment, and vendor coordination. • Facilitated on boarding (documentation, induction, training coordination). • Maintained employee records (personal details, contracts, benefits). • Supported leadership with event planning, town hall meetings, and calendar management. • Issued ID/business cards, handled courier services, and housekeeping oversight. • Resolved employee queries and promoted a positive work environment. • Assist leadership with calendar management, event planning, and organizing activities. • Conduct company-wide town hall meetings to communicate important updates.
Customer Support Executive (Admin Dept.)Teleradiology SolutionsDec 2018 - Dec 2019 (1 year 1 month)• Handled office administration, records management, and travel arrangements. • Coordinated interview scheduling, candidate support, and HR documentation. • Assisted in organizing corporate events, meetings, and celebrations. • Supported employee account creation with banks and handled confidential files. • Assist in making travel arrangements, bookings, and itineraries for team members and visitors. • Ensure confidentiality and accessibility of all records. Coordinate with the bank to create accounts for salaried employees.- VGrievance Executive – Insurance ProcessVidal Healthcare Pvt. Ltd.Sep 2013 - Dec 2018 (5 years 4 months)• Managed client, policyholder, and hospital queries regarding claims and pre-authorization. • Handled escalations and ensured closure within defined TAT. • Maintained incident tracker and prepared weekly MIS reports on complaints. • Acted as SPOC for escalations, ensuring high customer satisfaction. • Ensure all incoming complaints via email and phone are addressed promptly. • Provide assurance to customers that their concerns and issues will be addressed on a high priority. • Promise accountability towards closure within the agreed Turnaround Time (TAT) as per the issue criteria. • Act as the single point of contact for customers on service issues. • Serve as an escalation mechanism for resolving issues with end-to-end follow-up.
- 3HR and Admin Coordinator3M India Ltd. (Randstad India)• Managed end-to-end on boarding process, ensuring a smooth and positive new hire experience. • Conducted induction/orientation sessions, welcome speeches, and team introductions. • Assist in payroll processing and maintaining accurate employee records • Document all the payroll records within a given timeframe. • Support on payroll activities, co ordinating for payroll inputs checking. • Organized quarterly Feel@Home sessions with the CEO for leadership interaction. • Collected and maintained new hire data in HR systems and Google Docs. • Ensured compliance by coordinating with background verification and documentation teams. • Handled office administration, records management, and travel arrangements. • Coordinated interview sch
Education
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- PPROTOUCH Payroll & Statutory ComplianceMay 2024 - Jun 2024 (2 months)
- MB.B.MMangalore University, Sri Bhuvanendra CollegeJan 2004 - Jan 2007 (3 years 1 month)
- SCertified Talent Acquisition SpecialistSkill