S

Samuel Hoyos Giraldo

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Antioquia, Colombia
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Timeline

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Résumé

Jobs verified_user 0% verified
  • H
    Travel Advisor & Sales Representative
    Hopper - Travel Agency
    Jan 2023 - Jan 2025 (2 years 1 month)
    Identified potential sales opportunities, actively engaging with clients to assess their travel needs and offering the most suitable options. Developed and sold customized travel products, focusing on maximizing customer satisfaction and revenue generation. Worked closely with other departments to ensure accurate bookings and smooth operations, ensuring both client satisfaction and operational efficiency.
  • Optimum
    Technical Support Representative
    Optimum
    Jan 2022 - Jan 2023 (1 year 1 month)
    Played a key role in numerous projects, individually contributing to process improvements and efficiency across teams. Recognized for consistently meeting and exceeding performance targets, while actively driving teamgoals and business success. Developed and executed action plans to enhance the performance of colleagues at the same level, working beyond assigned responsibilities.
  • L
    Travel Agent Representative Support
    LATAM Airlines – AlmaContact SAS
    Jan 2021 - Jan 2022 (1 year 1 month)
    Managed and supported travel agencies and customers in ticketing, rebooking, and fare adjustments, ensuring seamless operations. Provided top-tier customer support, resolving complex issues related to flights, reservations, and policies. Boosted sales by effectively upselling travel packages and premiumservices.
Education verified_user 0% verified
  • Colegio Mayor de Antioquia
    Tourism Bussiness Administration
    Colegio Mayor de Antioquia
    Jan 2020 - Jan 2024 (4 years 1 month)
  • University of Antioquia
    English language Studies - Certification: English Proficiency
    University of Antioquia
    Jan 2015 - Jan 2020 (5 years 1 month)