Software Development Intern
Master-O
Jul 2023 - Dec 2023 (6 months)
• Automated 80% of the customer support process by implementing a ChatBot reducing response time by more than 90%. • Developed SCORM Content Web Player from scratch. • Designed and documented RESTful APIs with 10+ endpoints using Swagger for seamless integration and functionality. Developed chatbot as my own product. Used MySQL as database. Used LLM for prototyping chat. Worked microservices