Samantha Andaya

Jobs 0% verified

Sales Virtual Assistant

Rocket Station

May 2023 - Aug 2025 (2 years 4 months)

Calendar management. Managed lead generation and follow-up for property listings. Assisted in scheduling property viewings and coordinating with property owners. Developed and maintained databases for tracking client interactions and sales progress.
Content Moderator

Innodata

Apr 2020 - May 2023 (3 years 2 months)

As a Content Moderator, I began my journey as a freelancer, where I took on quality assurance (QA) responsibilities to ensure the integrity of content across platforms. I identified and removed inappropriate or harmful content, collaborating closely with team members to develop effective moderation policies and best practices. My role involved providing valuable feedback and insights on content trends, which significantly improved moderation efficiency. Additionally, I assisted in training new moderators on content guidelines and moderation tools, ensuring they were well-equipped to uphold our standards. While my experience with CRM tools and real estate appointment setting may seem unrelated, the skills I developed in a tech and sales BPO
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Tech and Sales Representative

Concentric

Feb 2018 - Jun 2020 (2 years 5 months)

As a Tech and Sales Representative, I assisted customers with troubleshooting and resolved technical issues, ensuring a seamless user experience. I analyzed customer accounts to uncover upselling opportunities, leveraging insights to drive sales growth. Additionally, I utilized my skills in calendar management to effectively schedule appointments and follow-ups, enhancing customer engagement and satisfaction. My proficiency with CRM tools further supported my efforts in maintaining organized records and tracking customer interactions, ultimately contributing to improved sales performance.

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