Salvador Sierra Sanchez Medical Interpreter

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Medical Interpreter

Konnect CX

Apr 2025 - Current (1 year 6 months)

Medical Interpreter over video calls and regular phone calls. Duties include interpreting for providers, cardiologists, ob/gyn, labor and deliver, triage, ER calls. Also legal calls: lawyer client conversations, prison intake calls, discharge calls, admission calls etc.
• Provided interpretation services for medical professionals across various specialties including Cardiology, Obstetrics, Gynecology, Labor & Delivery, Triage, and Emergency Room calls, ensuring clear and accurate communication.
• Facilitated communication during legal proceedings and interactions, including lawyer-client conversations, prison intake, discharge, and admission calls.
• Utilized expertise in medical terminology and HIPAA compliance to maintain p

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Interpreter

Intradukk

Nov 2023 - Apr 2025 (1 year 6 months)

Call interpretation English to Spanish and vise versa. All sorts of calls: medical, 911, police pulled someone over who didn't speak English, legal calls, mortgage calls etc. As a medical interpreter, I facilitated communication across a wide range of appointments, demonstrating proficiency in medical terminology and strict adherence to HIPAA compliance. My experience extends to handling various other calls, including insurance inquiries and 911 emergencies, as well as supporting legal professionals by interpreting for lawyers calling clients. This diverse background in interpreting, encompassing medical, legal, and emergency situations, aligns directly with the requirements of this role, ensuring clear and accurate communication across all

Customer Service Representative

Remote Reps

May 2022 - May 2023 (1 year 1 month)

Taking customer service calls for Home Depot internet orders. Duties included billing, advising customers how to return items that arrived broken or damaged, explaining some items may have not arrived, giving refunds or markdowns for damaged items received.

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Customer Service Representative

Remote CX

Dec 2020 - May 2022 (1 year 6 months)

Taking customer service calls for Allstate insurance. Duties included billing, adding/removing/replacing vehicles from insurance policy.
• Processed customer inquiries regarding billing and policy changes with a focus on accuracy and efficiency.
• Managed the addition, removal, and replacement of vehicles on insurance policies, ensuring policy integrity and customer satisfaction.
• Handled personal injury claims, applying knowledge of relevant legal documentation to ensure comprehensive case management.
• Maintained meticulous legal documentation for all processed claims, ensuring compliance with company policies and regulatory requirements.
• Utilized understanding of HIPAA compliance principles to protect sensitiv

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Sales Representative

Delaer Traffic

Jun 2020 - Oct 2020 (5 months)

Call outbound to leads for car dealerships, see if interested in buying or trading their vehicles.

Call Center Representative

LanguageLine Solutions

Apr 2019 - May 2020 (1 year 2 months)

Call interpretation from English to Spanish and vice versa, handling a wide range of calls including emergency services (911), insurance inquiries, legal consultations, banking transactions, and general customer service.

• Was promoted to Medical Interpreter within months, leveraging enhanced skills in handling complex medical scenarios.
• Facilitated communication between medical professionals and patients, demonstrating proficiency in understanding and using medical terminology accurately.
• Managed and explained insurance policies to clients, ensuring clarity on coverage and benefits.
• Assisted in discussions involving legal representation and client consultations, including interactions with lawyers and client

Salvador Sierra Sanchez

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Salvador Sierra Sanchez

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Behavioral traits